Last reviewed 10 months ago
10 months ago
Fast and friendly service. When you are keen to get on the road, this is exactly what you want.
10 months ago
Awesome staff and whole process was great. No hassles at all.
10 months ago
Good quality cars, EV/hybrid options, professional and knowledgeable staff, good value for money, easy booking process.
The whole experience of renting the car was easy, efficient and economical. The car was exactly what we needed, in good condition and clean. the service was friendly and helpful. Thank you.
Great experience with Go Rentals. The car was new, spotless, and ran perfectly. Easy pick-up and drop-off, with friendly service. Would use them again!
Easy booking. Easy checkin (online and at pickup). Great vehicle. Easy drop off. Friendly staff.
Friendly staff Speedy service Easy to book No hidden fees - long hire was great price Able to cater to our unexpected travel changes without any issues or stress Great service all round and went out of their way to ensure our needs were met
Good value, reliable car, easy pickup and drop off. App was convenient!
Nice new vehicle at a budget price. Easy process throughout. Friendly staff to assist during booking process.
Friendly, helpful very efficient. All the employees were a 10! Second time we rented here, will recommend to friends and family. We will be back. Glad this is a NZ owned company.
Easy to book, flexible to communicate with staff. Rental vehicle was in great condition, modern and great for the price we paid. First time booking a rental in NZ and would definitely recommend to anyone.
Very quick and easy pick up/drop off process. Staff were extremely helpful and friendly as well!
Fast hassle free and great deals
Good price. Easy pick-up and return. Vehicle was in very good condition and performed well.
My experience was awesome. Will definitely recommend Go-Rentals to anyone. This is my go-to for every car rental. Thank you so much.
Stress free pick up, fantastic vehicles. Great insurance covers.I enjoyed my trip thanks to Go Rentals.
The collection and return of the vehicle was quick and simple and the vehicle was modern and performed flawlessly for the two weeks we drove it.
Excellent experience, nice new vehicle. Great booking online system
Easy booking, options and costs clear, vehicle met expectations in age, cleanliness and economy. Pick up fast and return easy.
from the moment I booked with GO Rentals it was a seamless exercise with great staff communication.
Everything since the process of booking the car, to the help to book the ferry to the nice and friendly emails and all the tips the stuff gave me …all was perfect included the process to drop off the car at the airport.
Would recommend Go rentals to anyone. Everything from pick up to drop off was exceptional. Cannot fault the service. Excellent customer service.
Good communication, ease of making a booking, quick response, great customer service.
Based on analysis of 18 reviews rated 1-2 stars for GO Rentals New Zealand
“Avoid Queenstown Airport Go Rental”
“Ultimately $3000 was charged immediately with plan to refund based on how much it costed to fix the car”
“It seems that Go Rental Queenstown are happy to charge premium prices, happy to request advance online form completio...”
“Had to pay a $3000 bond when picking up car”
“Avoid Queenstown Airport Go Rental”
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GO Rentals New Zealand is a prominent car rental company that offers a wide range of vehicles for hire across the country. Catering to both domestic and international travelers, the company provides an extensive fleet of modern cars, including electric and hybrid options, to accommodate various travel needs. Customers can easily book their rentals online or receive assistance from a knowledgeable team of experts via phone. With over 20 years of experience in the car hire industry, GO Rentals focuses on making the car rental process straightforward and accessible. The company also offers special discounts, such as savings for AA members, enhancing the affordability of their services. By combining a diverse selection of vehicles with user-friendly booking options and customer support, GO Rentals aims to enhance the travel experience for those exploring New Zealand.
GO Rentals New Zealand receives overwhelmingly positive feedback from customers, highlighting the easy booking process and exceptional service provided by the staff. Reviewers frequently mention the fast and friendly service, with many appreciating the helpfulness of the team during vehicle pickup and drop-off. The quality of the cars, including options for EVs and hybrids, is also praised, with many noting that the vehicles are clean and well-maintained. However, some customers express dissatisfaction with the high bond fees, citing experiences where they felt misled about the costs associated with rentals. Additionally, there are complaints regarding issues at specific locations, such as Queenstown Airport, particularly concerning after-hours service. Overall, GO Rentals is regarded as a reliable choice for car rentals, despite a few critical experiences.
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