Easy to book
Easy to book, staff were amazing and shuttle service outstanding. I was a first time customer would definitely use GoRentals New Zealand again.

Last reviewed 10 months ago
10 months ago
Fast and friendly service. When you are keen to get on the road, this is exactly what you want.
10 months ago
Awesome staff and whole process was great. No hassles at all.
10 months ago
Good quality cars, EV/hybrid options, professional and knowledgeable staff, good value for money, easy booking process.
Easy to book, staff were amazing and shuttle service outstanding. I was a first time customer would definitely use GoRentals New Zealand again.
Got the car I specified which is not usually the case - counter staff were 10+
Extremely easy booking and helpful friendly staff on the desk . Car was good for the price
Amazingly helpful staff at Auckland airport. A very smooth booking and return service. I was also able to book a vehicle online in less than 24hrs and got exactly the vehicle that was stated.
Excellent service from booking through collection and drop off.
Easy to use website, great communication. Good value and car was in excellent condition.
If you want the easiest, best value for money car rental then Go Rentals is your way to go. So close to the airport in Queenstown and the process is all so easy. App check in, key pickup and drive away. Returning is as simple as drive up, drop off car and return key. Done✅️ So convenient
I’ve used Go Rentals several times now and they always provide a reliable and efficient process to hiring a car in NZ. The piece of mind insurance I believe is good value for money making the overall cost of hire very reasonable. No hassles, no secret charges, everything is up front and spot on. Will always use Go Rentals when in NZ.
Great company to rent from! Would highly recommend them!
Fast and Easy process from booking, pick up and drop off. Ladies on reception were lovely and very helpful. Fantastic car with absolutely no issues
Smooth ride from ordering to airport shuttle. Thanks 👍
Booked car hire for the day on Waiheke Island and it was definitely worth it. Easy pickup and drop-off @ Ferry Terminal, friendly staff, good car and at a reasonable price. First time using Go Rentals and would use again.
No issues, everything perfect
Such an easy pick up and drop off. Car was practically brand new. Shuttle to and from airport was very quick and drivers were so courteous. Will definitely use again on my next trip.
Straightforward online booking system. I received the car I was promised (Toyota RAV4 Hybrid). Almost new car with very low mileage. Very clean inside and out. Very quick check in process on Waiheke Island. Comprehensive insurance cover. Maybe a little expensive, but overall a very good experience.
From the booking online to picking up to dropping off was easy, simple & very good service. Staff at the Auckland depot were very friendly & helpful. The car was near new, very clean, tidy & undamaged Toyota Rav 4. The depot was easy to find at the airport along with the shuttle provided after drop off. I will be using them again next time I come home to NZ.
Online booking process was easy. Shuttle service at the airport was good with a very friendly and cheerful driver. Picking the car up was efficient. Toyota Yaris hybrid was brand new, clean and very comfortable to drive - both around Auckland and on a road trip to Taranaki and back to Auckland.
A friend recommended Go Rentals to me as she said they were easy to book with and the process from airport to collecting your car was easy. I can agree and I really enjoyed driving the car I was given. My only gripe was the fact when the shuttle driver came he didn’t have enough room to take everyone and quickly ushered me to the van, leaving my 12 year old daughter with people we were giving a ride to rainbows end but that I barely knew… it was really stressful for me.
The staff went along way to make the process easy. They were helpful and friendly. We will be back and have already recommended your services to friends.
Easy transactions, ease of booking, getting the car and returning it
Based on analysis of 18 reviews rated 1-2 stars for GO Rentals New Zealand
“Avoid Queenstown Airport Go Rental”
“Ultimately $3000 was charged immediately with plan to refund based on how much it costed to fix the car”
“It seems that Go Rental Queenstown are happy to charge premium prices, happy to request advance online form completio...”
“Had to pay a $3000 bond when picking up car”
“Avoid Queenstown Airport Go Rental”
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GO Rentals New Zealand is a prominent car rental company that offers a wide range of vehicles for hire across the country. Catering to both domestic and international travelers, the company provides an extensive fleet of modern cars, including electric and hybrid options, to accommodate various travel needs. Customers can easily book their rentals online or receive assistance from a knowledgeable team of experts via phone. With over 20 years of experience in the car hire industry, GO Rentals focuses on making the car rental process straightforward and accessible. The company also offers special discounts, such as savings for AA members, enhancing the affordability of their services. By combining a diverse selection of vehicles with user-friendly booking options and customer support, GO Rentals aims to enhance the travel experience for those exploring New Zealand.
GO Rentals New Zealand receives overwhelmingly positive feedback from customers, highlighting the easy booking process and exceptional service provided by the staff. Reviewers frequently mention the fast and friendly service, with many appreciating the helpfulness of the team during vehicle pickup and drop-off. The quality of the cars, including options for EVs and hybrids, is also praised, with many noting that the vehicles are clean and well-maintained. However, some customers express dissatisfaction with the high bond fees, citing experiences where they felt misled about the costs associated with rentals. Additionally, there are complaints regarding issues at specific locations, such as Queenstown Airport, particularly concerning after-hours service. Overall, GO Rentals is regarded as a reliable choice for car rentals, despite a few critical experiences.
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