Last reviewed 10 months ago
10 months ago
Fast and friendly service. When you are keen to get on the road, this is exactly what you want.
10 months ago
Awesome staff and whole process was great. No hassles at all.
10 months ago
Good quality cars, EV/hybrid options, professional and knowledgeable staff, good value for money, easy booking process.
GO Rental was by the best value for money that I could see in NZ. Staff at pick up and drop off were very friendly. The car was clean and in great condition. They have a great selection of vehicles to choose from. We decided on a Hybrid and after driving just over 1900kms and only spending $170 in fuel we are so happy. All together a friendly and easy experience with GO Rental.
We have used Go Rentals a few times now and they provide very well priced deals an dexcellent service.The shuttle service is just as quick as checking in with some other companies at the Airport. Mal Campell
Extremely efficient checkin and return of vehicle! Staff friendly. Car very clean and immaculate.
Best experience ever with a rental car company. Vehicle was exactly what we wanted, very ecomonical, spotless on delivery. Return was effortless. Came with NAVMAN as requested.
Terrible cancellation policy. Beware if you make a booking there will be 10% cancellation fee, even months away from time of rental.
Friendly, efficient pick up & drop off. Good rate for nice late model vehicle.
Hybrid cross had me do 500 km for $60 gas. The reliability of the more costly vehicle definitely paid off for my usage.
We had a fantastic experience with GO Rentals. check-in staff were friendly and efficient, car was well cleaned. Excellent value for money compared to the other car hire companies.
Easy to book, easy to collect, easy to return. Cheap day rate, car in decent condition and clean, staff friendly and so easy to drop car off at Wellington airport.
The app is easy to use and does it all, the people are equally as good - friendly/helpful service. The vehicles are value for money
Would highly recommend Go Rentals Auckland City. The online booking process was so easy. The car was spotlessly clean, and was so lovely to drive. Pick up and drop off was quick and easy - all staff we met were really friendly! 10/10 :) thank you!
This is the third time we have had GO Rentals provide us a hire car for our trips to NZ. We have always been impressed with the professionalism of the staff particularly on our recent trip (2024). From the moment we started dealing with them on the website they were quick to respond to our queries. The pick-up from Christchurch airport was almost immediate and the friendly, supportive approach was appreciated after our long flight. The car provided suited us perfectly. It was totally reliable and presented in an excellent condition. It made our trip all the more enjoyable. GO Rental Christchurch is a very competitively priced, very professional organization. We were recommended to them by a NZ friend and local knowledge proved right. Highly recommend these people.
Value for money, friendly staff. Pick up and drop off was very easy.
The Shuttle driver are the key to the experience. We waiting a little too long in the rain and when the shuttle arrives, the driver apologised and made light. He was very friendly. At the other end he was mega quick at reviewing our booking and we were in the car in no time. The return shuttle driver was just as nice. The counter staff had major trouble smiling and didn’t look like they wanted to be there. They were not rude at all. Just seemed pissed off ti be at work.
Very friendly staff. Great car, very clean inside. And loads of information about traveling around the Amazing Waiheke Island.
Great customer service and value
Online check in makes for a quick pick up and start to your day. Friendly staff, hassle free turnaround.
Best price, super easy booking online. Vehicle immaculately clean and in excellent condition, pick up and return quick and easy, and customer service excellent. HIghly recommend Go Rentals.
All was okay, except the checkin process. We have 'checked in' already, but getting the car was a bit of a hassle as the car was still not available for pick up. Not to mention there was a long line at ZQN airport
The staffs is very nicely persons
Based on analysis of 18 reviews rated 1-2 stars for GO Rentals New Zealand
“Avoid Queenstown Airport Go Rental”
“Ultimately $3000 was charged immediately with plan to refund based on how much it costed to fix the car”
“It seems that Go Rental Queenstown are happy to charge premium prices, happy to request advance online form completio...”
“Had to pay a $3000 bond when picking up car”
“Avoid Queenstown Airport Go Rental”
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GO Rentals New Zealand is a prominent car rental company that offers a wide range of vehicles for hire across the country. Catering to both domestic and international travelers, the company provides an extensive fleet of modern cars, including electric and hybrid options, to accommodate various travel needs. Customers can easily book their rentals online or receive assistance from a knowledgeable team of experts via phone. With over 20 years of experience in the car hire industry, GO Rentals focuses on making the car rental process straightforward and accessible. The company also offers special discounts, such as savings for AA members, enhancing the affordability of their services. By combining a diverse selection of vehicles with user-friendly booking options and customer support, GO Rentals aims to enhance the travel experience for those exploring New Zealand.
GO Rentals New Zealand receives overwhelmingly positive feedback from customers, highlighting the easy booking process and exceptional service provided by the staff. Reviewers frequently mention the fast and friendly service, with many appreciating the helpfulness of the team during vehicle pickup and drop-off. The quality of the cars, including options for EVs and hybrids, is also praised, with many noting that the vehicles are clean and well-maintained. However, some customers express dissatisfaction with the high bond fees, citing experiences where they felt misled about the costs associated with rentals. Additionally, there are complaints regarding issues at specific locations, such as Queenstown Airport, particularly concerning after-hours service. Overall, GO Rentals is regarded as a reliable choice for car rentals, despite a few critical experiences.
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