GO Rentals New Zealand Reviews

Great customer service, so helpful, the processes were easy and convenient, great vehicle, economical and able to extend the hire when i realised i needed vehicle for longer!

The process was so quick and easy, the car was great and the service from the ladies who helped me was amazing! Thank you

Process was easy and fast. Staff were helpful when i decided to extend the rent for one more day. Just need a short walk out of the airport but they are very easy to find thanks to many signages on the building.

Easy Online Booking

Easy online. And pricing

Excellent reception, efficient friendly counter staff and good car at low price

Easy. Reliable.

Like what i said About previous comment before

We had a great experience with the car rental company. The service was excellent, the process was quick, and the car was in great condition. Returning the car was completely fuss-free, and the shuttle service back to the airport was so convenient. Highly recommend!

Easy booking. Seamless collection and drop off. Provided car same as made in the booking.

Thanks for making the experience friendly and convenient.

Excellent, fast, efficient service. Now the only car hire I use.

Nice friendly staff and good selection of cars

Easy to book, got the Hybrid vehicle I'd requested, staff were helpful, pick up after hours was no problem, drop off also easy including transport to terminal.

Very quick and easy process. Friendly staff and the car was great

Excellent service from the first phone call to the airport shuttle, very friendly.

GoRentals have failed to refund me the NZ$3,000 insurance excess fee taken by them on 25th March 2024. This is despite the other driver and their insurance company acknowledging responsibility in writing. On 18th June 2024 GO Rentals Claims Manager advised me by email that he had passed the details on to their Accounts Team and “…will be sorted this week for you.” Refund has still not been received and they have ignored all communication from me since. How can a company behave like this and expect customer loyalty?

Car was exactly what we booked and at a very competitive price!