Last reviewed 10 months ago
10 months ago
Fast and friendly service. When you are keen to get on the road, this is exactly what you want.
10 months ago
Awesome staff and whole process was great. No hassles at all.
10 months ago
Good quality cars, EV/hybrid options, professional and knowledgeable staff, good value for money, easy booking process.
Everything from the booking process, to shuttle service, pick up & drop off was easy & efficient. The car I chose was perfect for my needs & very good value, as well as the fuel economy. I would definitely choose to go with Go Rentals again.
Great overall experience, from the shuttle to the counter everyone I dealt with were super friendly. The car was very clean, near brand new model, so I have nothing to complain. Would definitely use GO rentals again.
The staff are amazing! The value was really great, and the support along the way? Second to none! From check booking, to checking in (and dealing with my questions there) and also to handling the fact we were going to be late back owing to a traffic accident closing a road, just superb!
Excellent service, value for money. Very easy to book and staff polite and friendly.
Excellent upgrade. Quick service shuttle Everything was very simple and quick
Brand new vehicle with all the trimmings. Loved it
2nd time booked with Go Rentals and will go back to them again. Very easy instructions and good conditions vehicles.
As a regular returning customer I am alway impressed with the speed and stressless process of booking, picking up and dropping off. Shuttle is great, staff are great. Debbie Fisher
A great new car. The airport shuttle staff were very attentive and helped with the luggage. The counter staff were also very kind. The reception staff when returning the car were also very friendly and interactive.
Please do yourself a favour and book with Go Rentals. This is about my 6 or 7th trip with them. Always seamless. New or near new vehicles. And the best price by far. Also great discount for returning customers. The best by far. And I have used them all. Kurt
Ease of booking. Good pick-up location. Very friendly and professional staff. Good value for money - especially the extra insurance
Great customer service! Awesome value for money!
Super easy to book, pick up and return the vehicle! I recommend getting their app as it made things super easy. The condition of car booked was excellent and super clean.
Very cruisy experience which is exactly what we were looking for as we have an autistic child and don’t have time to muck around when travelling with her from pick up to drop off it was smooth sailing 💯 highly recommend GOrentals and will definitely utilise them next trip ☺️
Great value and service
Excellent service
Very easy pickup and dropoff, nice car and reasonable rates.
Will definitely use them again.
Great car, easy to book and friendly staff.
车很新很好开，线上预订、check in、取车、还车的流程很顺畅。并且价格实惠！
Based on analysis of 18 reviews rated 1-2 stars for GO Rentals New Zealand
“Avoid Queenstown Airport Go Rental”
“Ultimately $3000 was charged immediately with plan to refund based on how much it costed to fix the car”
“It seems that Go Rental Queenstown are happy to charge premium prices, happy to request advance online form completio...”
“Had to pay a $3000 bond when picking up car”
“Avoid Queenstown Airport Go Rental”
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GO Rentals New Zealand is a prominent car rental company that offers a wide range of vehicles for hire across the country. Catering to both domestic and international travelers, the company provides an extensive fleet of modern cars, including electric and hybrid options, to accommodate various travel needs. Customers can easily book their rentals online or receive assistance from a knowledgeable team of experts via phone. With over 20 years of experience in the car hire industry, GO Rentals focuses on making the car rental process straightforward and accessible. The company also offers special discounts, such as savings for AA members, enhancing the affordability of their services. By combining a diverse selection of vehicles with user-friendly booking options and customer support, GO Rentals aims to enhance the travel experience for those exploring New Zealand.
GO Rentals New Zealand receives overwhelmingly positive feedback from customers, highlighting the easy booking process and exceptional service provided by the staff. Reviewers frequently mention the fast and friendly service, with many appreciating the helpfulness of the team during vehicle pickup and drop-off. The quality of the cars, including options for EVs and hybrids, is also praised, with many noting that the vehicles are clean and well-maintained. However, some customers express dissatisfaction with the high bond fees, citing experiences where they felt misled about the costs associated with rentals. Additionally, there are complaints regarding issues at specific locations, such as Queenstown Airport, particularly concerning after-hours service. Overall, GO Rentals is regarded as a reliable choice for car rentals, despite a few critical experiences.
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