Frigidaire Reviews

After my initial service call, they actually called me back a week later to make sure everything was still working properly. That kind of follow-through really stands out in today's market.

Called about a warranty claim and got through to someone right away. Problem resolved in one call.

Waited over a week for someone to come look at my dryer that stopped heating. When the technician finally arrived, he fixed it quickly, but the scheduling delay was really inconvenient for our family.

My washer started making strange noises after 8 months. Frigidaire honored the warranty completely and sent a technician out the next day. He diagnosed the problem quickly and had the part replaced within the week. This is how customer service should work - no hassles, just solutions.

Had them service my range hood and they did a good job. Technician was punctual and professional. The only issue was they didn't have the right part initially and had to come back, but they didn't charge extra for the return visit.

Called about programming issues with my oven. The representative was friendly and tried to help, but seemed to be reading from a script. Eventually got my problem sorted out after being transferred to a specialist.

Called about error codes on my dishwasher display. The support team diagnosed it over the phone and sent me a replacement part with clear installation instructions. Saved me a service call and got everything working again quickly. Very pleased with this approach.

The technician who came out was very skilled and fixed my refrigerator's temperature control issue perfectly. However, scheduling the appointment was frustrating - had to call back three times to confirm the time slot. The actual repair work was top-notch though.

Had an issue with my refrigerator and called Frigidaire support. The technician was knowledgeable and walked me through troubleshooting steps patiently. When that didn't work, they scheduled a service visit within 48 hours. The repair was covered under warranty and completed professionally. Really impressed with how they handled everything from start to finish.

The customer service representative I spoke with clearly knew the products inside and out. She helped me understand why my freezer was cycling on and off and provided a simple solution that worked perfectly. Impressed by the level of product knowledge.

The installation team arrived on time and did a thorough job setting up our new dishwasher. They explained all the features and even cleaned up after themselves. Only minor complaint is they were a bit rushed, but overall very satisfied with the service quality.

The technical support team was helpful once I got through to them, but I had to wait on hold for almost 45 minutes. They did resolve my issue with the ice maker and were very polite throughout the process. Would appreciate shorter wait times though.