Simple to use the site
Was simple to use the site, got good quotes right away.

Over a year ago
Vanya is my salesman and is the best.
Over a year ago
it was easy to get a quoted rate and proceed with the info required to schedule the shipping
Over a year ago
Lowest shipping prices. Easy to book. Delivered before deadline.
Was simple to use the site, got good quotes right away.
Actually getting the order delivered and advise us. 2 weeks of emails and phone calls and still do NOT KNOW IF THE ORCER WAS DELIVERED!
Great prices and customer service!
Freightera now is professional and more reliable
Excellent service. Easy to get a quote by website.
My parcel was scheduled to be picked up on October 25th but the carrier did not show up. I contacted customer service on your website and chatted with a customer service rep who said that they might have not had time and that the pick up will be made on the 26th. Again, the carrier did not show up. I contacted customer service again, and I was told that picks up and deliveries are not guaranteed. I am very disappointed with this service. My customer is expecting their order this week and I risk having the order cancelled due to this issue. I am very unsatisfied with the service I have received this time. I am considering finding another third party for my shipping needs.
This was my first time using their services and I must say that the staff, from my account mananger to the driver who delivered the shipment, were very nice and helpful. They made the extra effort to ensure I was satisfied. It was a pleasure working with them amd I would not hesitate to do so again.
Always happy with the service. Customer service reps are helpful and friendly, and the freight always arrives on time!
Freightera customer service got back to me quickly and with the best price. Very happy with them!
Very efficient, good price. A few more communications back and forth than I would consider ideal, but overall very, very good.
Freightera is a life saver when UPS or other popular curriers are too expensive. Within a couple of minutes you can get and compare prices. After 3 deliveries done with them I'm always super satisfied with the service. All of the customer service agents are friendly, and do their job really well. The only issues I've had have been with the curriers not updating their tracking info, and each time I've inquired I've heard back with updated tracking from Customer Service, usually within 1 day of inquiring. Every package so far has been delivered within 1 day of my desired delivery date. I will continue to use them for all my LTL needs!
Great website, very quick and easy to bring a skid from USA to Canada. The best rates I could find.
We're using Ecwid as our ecommerce platform. There is no integration between freightera and ecwid which forces us to manually enter and quote all shipments and parcels. Other than the integration issue the platform is great, nice to see multiple prices in one shot.
Discovered freightera on a google search when looking for an LTL logistics company and it offered incredible value. Was able to find a shipping rate more than 30% less than I was quoted elsewhere, with a faster timeline, and their support team was responsive and amazing the whole way through. Highly recommended!
Freightera makes it easy for us to shop rates, and find service that meets our needs, even on short notice. Great experience so far.
Very efficient system, seamless, no hassles and great communication. In short, great service
great service
Freightera was so easy to use, making shipping over the border easy and very affordable. Their prices are very competitive and communications were excellent. I would definitely recommend them.
Great assistance even up to the truck arriving! Brent is great to deal with and always fast to respond back if we have any questions.
Kindersly was excellent
Based on analysis of 35 reviews rated 1-2 stars for Freightera
“They changed the prices after confirming the shipment”
“They changed the prices after confirming the shipment”
“And I really needed my delivery”
“Online portal has errors causing confusion and substantial additional effort - *** EDIT - have since had excellent su...”
“Poor communication”
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Freightera is a freight marketplace that specializes in providing competitive freight quotes for businesses shipping within Canada and the USA, including cross-border services. The platform enables users to obtain quotes for various shipping needs such as Less-than-Truckload (LTL), Full Truckload (FTL), rail, flatbed, and parcel shipments. With access to over 20 billion carrier rates from hundreds of national and local carriers, Freightera streamlines the freight booking process, allowing users to compare rates and book shipments instantly. Targeting a diverse range of businesses, from small enterprises to larger corporations, Freightera aims to offer cost-effective and environmentally friendly shipping solutions. The company's commitment to customer service is reflected in its high satisfaction ratings, ensuring that users receive reliable support throughout their shipping experience. By promoting low-emission carriers and providing a user-friendly online platform, Freightera positions itself as a valuable resource for businesses looking to optimize their freight logistics.
Freightera receives high praise from customers for its exceptional service and user-friendly platform. Many reviewers highlight the ease of obtaining quotes and scheduling shipments, with one noting it as a "seamless process" that saves time. The customer service team is frequently described as friendly and responsive, with specific mentions of staff members like Vanya and Sarah who provide outstanding support. However, some consumers express frustration regarding communication issues and inconsistencies with pickup commitments, citing instances where pickups were missed or prices changed unexpectedly after confirmation. Despite these concerns, the majority of feedback remains overwhelmingly positive, with many customers declaring Freightera their go-to shipping solution.
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