Freightera Reviews

we had trouble with a delivery, but Freightera took a part of the responsability when the carrier didn't want too. it was a bit long procedure but they made a nice approved arrangement. Thanks for your customer services

Excellent service, very very very aggressive pricing which is usually better than some national accounts we have with carriers.

This shipment continues a chain of excellent experiences with Freightera. Thanks as always for your help.

Always good. Great support, great rates, and pickup and delivery exactly to schedule. Thank you Sarah and Freightera team!

Nevena is the best! She is always pro-active and has taken care of the situation as a top priority! Give her a raise!

Great service

From the moment I learned about Freightera, the business model was so obvious that it took me no time to sign up and start my first order. Their website has a smooth-as-silk user experience (and that's high praise as I'm a developer!), and it's backed by absolutely perfect service: fast, friendly, knowledgeable, professional. They even have relationships with customs brokerages to make everything a one-stop shop. Most importantly, they provide support after the shipment. Sadly, the carriers are getting worse and worse - almost half of my shipments get damaged and/or destroyed. But, the Freightera team helps me navigate the fallout where previously I had to do it all myself with great frustration. Note: others have mentioned the carriers but that has nothing to do with Freightera - trust me, the carriers are even worse to deal with on your own and you'll pay at least double. With Freightera, my costs are down at least 30-50% and I can finally be competitive. Highest possible recommendation!!!

Freightera has no power to do anything when a 3rd party carrier decides to cheat the system and revises the BOL for extra charges. Even after submitting photo evidence and documentation of a standard Gaylord box, Freightera is limited in their dispute with the carrier. You cannot rely on them when an issue arises. Trust in this platform is lost. Avoid ViTran and their sketchy drivers.

As good as usual. The customer service is Perfecvt

My company Wappa Paddle Boards has worked with Freightera for the last five years. Every member of their team is very helpful, and the website enables easy shipment tracking and invoice payment. If you don't know anything about freight shipping, Freightera will make your life easier.

service was good, 90% of pickups are done on time, delivered quickly, updates are great

Freightera is so easy to use and has saved us a lot on our shipping costs.

My load is still not picked up, you did not send the BOL to the warehouse. Not good, I am spending too much time dealing with this, and still have not been able to use my credit.

Reliable service, awesome customer support

Always good comunication

Very satisfied with the service. I got a quote, was happy with it, the freight was picked up the next day and was delivered on time.

Freightera is a great service. I can always depend on them for a smooth easy courier service.

Very happy. Reasonable rates and very good service.