Easy to use
Easy to use, very good customer service, competitive rates

Over a year ago
Vanya is my salesman and is the best.
Over a year ago
it was easy to get a quoted rate and proceed with the info required to schedule the shipping
Over a year ago
Lowest shipping prices. Easy to book. Delivered before deadline.
Easy to use, very good customer service, competitive rates
Great service, thanks
Shipment set ups are easy, the customer service is always on point. I've used Freightera for a few years and no complaints from me!
I was pleased to use Freightera's services again as our business has had success with booking freight shipments through their services. Great customer service along with quick responses to any questions I have had. I will continue to use their services and would recommend them to any small business looking for some help with their logistics.
Great service, great company. Our pallets were picked up and delivered seamlessly.
The best in the business that I worked with. I have worked with many big names out there and all the Carriers have the same issues but what puts Freightera apart as a broker is the customer service. Although the carrier lost my shipment or the delays with shipments (which is not the broker's fault) but the customer support went out of their way to help and resolve the issues. A better user interface though would be great.
This is the third time I have had issues booking with Freightera and having a carrier actually show up / get my labels within a reasonable amount of time. Very disappointed and will be cancelling my subscription.
Excellent communications and in time delivery
Pallet was lost and freightera does nothing to help with the situation.
THEY ARE THE BEST
Excellent service - you are always our go-to company for shipping. And Stephanie Foster is amazing. Thank you from the entire Fleurs de Villes team.
It is always a pleasure to work with them. They assist us in many ways and they also went extra mile at some issues, very trustable team they have.
I recommend freightera to everyone. It’s a great service and the value is awesome.
Delay and delay, no reason.
Thanks. Always very helpful
Great customer service. Everything organized and coordinated in no time.
Easy and straightforward plus good customer service
Excellent service!!! A+++++ Everything was flawless!!!
we can't ask for better service.
Quotes recieved on the website are not accurate. How can I retrieve a quote, then offer that rate to my customers, and then be told a couple hours after booking that the carrier won't take my load, and i'm forced to rebook for 30% more. When I book through our usual truck broker, the rates they quote are vetted and verified, and never change after booking.
Based on analysis of 35 reviews rated 1-2 stars for Freightera
“They changed the prices after confirming the shipment”
“They changed the prices after confirming the shipment”
“And I really needed my delivery”
“Online portal has errors causing confusion and substantial additional effort - *** EDIT - have since had excellent su...”
“Poor communication”
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Freightera is a freight marketplace that specializes in providing competitive freight quotes for businesses shipping within Canada and the USA, including cross-border services. The platform enables users to obtain quotes for various shipping needs such as Less-than-Truckload (LTL), Full Truckload (FTL), rail, flatbed, and parcel shipments. With access to over 20 billion carrier rates from hundreds of national and local carriers, Freightera streamlines the freight booking process, allowing users to compare rates and book shipments instantly. Targeting a diverse range of businesses, from small enterprises to larger corporations, Freightera aims to offer cost-effective and environmentally friendly shipping solutions. The company's commitment to customer service is reflected in its high satisfaction ratings, ensuring that users receive reliable support throughout their shipping experience. By promoting low-emission carriers and providing a user-friendly online platform, Freightera positions itself as a valuable resource for businesses looking to optimize their freight logistics.
Freightera receives high praise from customers for its exceptional service and user-friendly platform. Many reviewers highlight the ease of obtaining quotes and scheduling shipments, with one noting it as a "seamless process" that saves time. The customer service team is frequently described as friendly and responsive, with specific mentions of staff members like Vanya and Sarah who provide outstanding support. However, some consumers express frustration regarding communication issues and inconsistencies with pickup commitments, citing instances where pickups were missed or prices changed unexpectedly after confirmation. Despite these concerns, the majority of feedback remains overwhelmingly positive, with many customers declaring Freightera their go-to shipping solution.
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