FR
Freightera
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No guarantees and no responsibility
My parcel was scheduled to be picked up on October 25th but the carrier did not show up. I contacted customer service on your website and chatted with a customer service rep who said that they might have not had time and that the pick up will be made on the 26th. Again, the carrier did not show up. I contacted customer service again, and I was told that picks up and deliveries are not guaranteed. I am very disappointed with this service. My customer is expecting their order this week and I risk having the order cancelled due to this issue. I am very unsatisfied with the service I have received this time. I am considering finding another third party for my shipping needs.