Fox Rent a Car

The young gentleman at the Front counter very helpful and pleasant to deal with

This company is very efficient with their service. It offers great car for its cost.

My car was a brand new Chrysler 300 with all of the bells and whistles. It drove so smoothly and I was completely satisfied with the car performance!

Great service and great car selection.

Staff for pickup and delivery was very professional. The original wait in line to get to a service representative was a little long. One hour plus might need management to look into some better staffing as they would have had a good idea how many people may be coming in at any particular time.

We had a car booked elsewhere, my husband had a 2 hour wait in that line. I stopped in at Fox, as we’ve rented here before. With 2 young children in tow, that long wait would have been torturous. Thank goodness I asked! They had a super helpful young man at the counter that found me the vehicle I needed and had us on our way in no time! Great price, great experience!

Car I ordered was available and in good, clean condition.

Easy pickup process. The staff was very helpful and courteous.

The entire process was easy from the front desk to pick and then drop off. Getting my final invoice emailed to me as well.

Very easy for rent . Great autos !!! professional staff.

Employees were exceptional. System for reservation, pick up, and drop off were very well thought out irganized

Great service

They assign me a Volvo, but they upgrade me with better vehicle. Thank you

Great fast and friendly customer service afterc11pm, made my travel experience easier as I was tired after traveling all day. Thanks Luiz!!!

Everyone working there is friendly, efficient, and professional. I’ve never had such a good experience with a car rental, and I have been an Avis customer for over 30 years.

A very professional , friendly, help team of members.

The whole experience from pick up at airport to drop off at airport was seemless. Shuttle was waiting for us both times, it was a quick ride to and from airport. No line at rental center.

On a scale from 1-10 my score would be about a 7+. The biggest problem I had with Fox Rent-A-Car Oakland airport was that it took over an hour to get my car in a line of two people ahead of me. This was in the middle of the week, mid morning with two counter agents working when the rental car center wasn’t busy. I don’t know what was going on with a couple of people at the counters that were having some obvious rental issues with documentations or what have you but an hour in line was just unacceptable especially for myself and one other customer who I was speaking with that had Prepaid reservations. Once I got my car, I was totally satisfied with the vehicle. Everything was OK but still one hour in line was just unacceptable with no explanation or apology give. The rate that I paid for my car was great and the vehicle was great. At one point in time, I was almost ready to go to another car rental agency that had no wait time, moving people from the counter to their cars in around 10 minutes or less. My suggestion to Fox at Oakland Airport Rent-A-Car Center is to have an express lane for people with reservations so they won’t have to endure an hour long wait when there’s only two people in line.

I had a great experience with Fox Rental Car. The employees were very helpful. No issue returning the vehicle. Vehicle was very clean. good vehicle 2023 Nissan Rouge fantastic

Beyond the line at checkout it was a great experience