Fox Rent a Car

Excellent service! Pick up usually takes a long time with other rentals but we were amazed with Fox! Took us about 15 min to get the car. We love it!

Great check in-check out, proffesional, courteous and friendly making the process easy and smooth.

It was an incredibly smooth experience from the day we picked up our rental to the day we dropped it off. The vehicle was also super nice and roomy!

Brenda was great at booking our trip for us!

After being forced to buy insurance by the person at the counter (even after I had said I was using my credit card and she acknowledged that), I got home and went onto their website to chat. The rep confirmed that no insurance was required. I literally said, "So she basically lied to get extra money out of me." He replied "Yes." He told me to GO BACK to the airport to get them to take it off. That he couldn't do it. I found that hard to believe and really didn't feel that it was my responsibility to go back there, pay to park, get into a confrontation with the manager (read other reviews) to fight for something that they never should have forced upon me. I read the Google reviews of this place and had, within a few hours, written to the email address provided in all of the responses (they say give them 48 hrs to respond). I included the chat, a few screenshots of others saying how they had been forced to buy insurance and I gave them 6 days to respond before writing this. They have not written back. The woman at the counter was not very polite to begin with, talked fast, made me agree to purchase insurance before continuing on with the rental (saying it was MANDATORY). When I showed her my receipt asking to show me where it said that, she said: "The total at the bottom is an estimate...because you didn't choose insurance." I had paid up front for the rental. By the way, this is the first place I've come across that does not put a HOLD on your card for the deposit...they CHARGE you for it. And even though I have returned the car 2 days ago, of course I haven't gotten the refund yet. I'm sure they do this so when they screw you on the "mandatory" insurance, it's one way they get their money. Then they only refund you the "difference" which in my case is NOT the $150 but the amount of the "mandatory" insurance as well. So if the company is going to respond to me saying email them, check your email because it's been sitting there since Wednesday. And stop forcing people to buy your insurance which credit cards or personal insurance already cover. It's just bad business and you've lost another customer.

Umar was very helpful. The number of cars available was very limited. The company should hold more cars and offer the appropriate cars which have been booked.

DO NOT RENT FROM FOX!!! This is twice, i say twice that fox has done me dirty. First i waited in line for three hours to get to counter in Orlando. When i got there i was told they had NO CARS. Let me wait for HOURS. Had to go to Hertz. I was foolish enough to try again in ft. myers. Made my reservation, paid it in full, paid for "cancel for any reason" and made my reservation. I had to cancel for health reasons and did so. Waited on refund that never came. Tried calling and emailing with no reply. Tried a chat and was told there to call another number. Got thru and was then told it cost me $150.00 to cancel! DO NOT rent from them EVER! I think i learned my lesson. They would have kept all my money if I didnt keep trying!!!!!

Fast check in and out. Clean car.

No recomiendo fox car rental!! pareciera barato, pero sale al doble que budget,, FOX CAR RENTAL IS REAL S*H*T COMPANY

Great price with unlimited milage.

Everything from pickup to drop-off went smoothly. Wait at pickup was longer than I noticed at other rental companies, but not excessive. Price was good.

Easy to book, staff was professional & very helpful

The staff was so wonderful, pleasant and accommodating- I was truly blown away. 10/10

Was really happy with our guy, but he did not tell us our jeep was an older model with no nav or Bluetooth

Counter-staff upon check-in was friendly and approachable, but somewhat pushy when selling insurance (we said no), misleading about surrounding gas prices in selling the tank replacement option, and we were unprepared with realistic choices when presented with the express and toll pass for $13 daily. (Afterwards we found much less expensive downloadable passes.) Clean vehicle. We could have any size vehicle as long as it was large! Easy check-in. Generally a satisfactory experience. Thank you.

I was worried about renting from fox. I had read so many bad reviews. My rental experience was excellent.

My vehicle pickup and return at Ohare Airport was conveniently located. It was easy and quick.

It was nice to finally find a rental car company that charges what it quoted.

excelente 100

The price difference was so much better, I had to give it a shot. And boy was I right in my decision. These guys were fantastic from the shuttle drivers, to the guy at the counter, to the quality of the car, cleanliness, Etc. If they are at the next airport I fly into, I will use them again for sure.