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    HomeVehicles & TransportationFox Rent a Car Reviews

    Fox Rent a Car

    3.912 out of 5 stars
    3.912 out of 5 stars
    3.9
    |Great|1,000 reviews

    TrustScore

    3.9
    3.912 out of 5 stars
    Great
    5 out of 5 stars
    630
    4 out of 5 stars
    104
    3 out of 5 stars
    32
    2 out of 5 stars
    16
    1 out of 5 stars
    218
    1,000 reviews in total

    Review summary

    Fox Rent a Car has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    1 out of 5 stars
    1/5

    Very disappointing experience with this…

    I had a very frustrating experience with this company when booking a rental car through Expedia. During the payment proc...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Scam artists the most awful company I…

    Scam artists the most awful company I have ever dealt with. Did not refund me for my deposit, do not provide adequate pa...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    It's like I got charged twice..

    Okay I pay for everything through Expedia as far as a car rental when I get there at Fox car rental which in fact it is ...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Many Additional mandatory fees, unhonest staff

    I rented a car from Fox Rent A Car in Seattle through Booking.com. When picking up the vehicle, I was charged multiple a...

    0
    0
    🔥 High engagement

    Want your best reviews featured?

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    Filter by rating:
    Tom
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Quick and pleasant service

    Quick and pleasant service

    Helpful?
    Emma
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Easy and quick and clean

    Easy to pick up, quick to drop off, great zippy new car, clean. Would use them again next time for sure.

    Helpful?
    Gabriele Bauer
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    everything was perfect!

    everything was perfect!

    Helpful?
    Candy Torralvo
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Very friendly and fast service

    Very friendly and fast service, the vehicle was in great conditions and overall a great experience.

    Helpful?
    Sydney Denkins
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great rental!

    Great rental!

    Helpful?
    joe hardy
    1 reviews
    almost 2 years ago
    2 out of 5 stars

    Be Aware of the Flashlight trick, they tried to use

    The process of renting was pretty good. The price was good, pickup was fine. The Return took me by surprise. When we returned the car. The attendant took out a Flashlight and spent 10 mins going over the car. She pointed out about 12 scratches and smudges she said wasn't on the pre-inspection form when I picked up the car. Told her I was unaware that normal scratches from driving were part of the pre-inspection. Now I know.

    Helpful?
    Marcia Pendl
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    The BEST price & excellent service!

    The service and price point can not be beat at FOX car rental! It was easy to reserve the car for our Christmas vacation in Park City. The shuttle bus was easy to grab to and from the airport, every employee was extra courteous, very helpful and respectful. I highly recommend.

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    Kevin Peter Jones
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Car choice is excellent

    Car choice is excellent - staff service is excellent. -

    Helpful?
    Mariana Carsolio
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great experience

    Great experience

    Helpful?
    George George
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great customer service at airport

    Great customer service at airport, front desk Fox Representative very professional & bilingual. Thank you!

    Helpful?
    Bobby Bowden
    1 reviews
    almost 2 years ago
    3 out of 5 stars

    I felt like the suv size was…

    I felt like the suv size was misleading. Bait and switch

    Helpful?
    Hanumanth
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    The staff member at the counter was…

    The staff member at the counter was very friendly and helpful Picking up the car was very easy Returning the car also was very good experience

    Helpful?
    Eduardo Kunii
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Good experience

    Fiquei extremamente satisfeito com o carro e atendimento da locadora.

    Helpful?
    Joseph MacLean
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Excellent service

    Excellent service, wonderful new vehicle, at a good price!

    Helpful?
    Michael Rohr
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Quick and Easy

    Quick, easy pickup and drop off. great prices

    Helpful?
    Evelyn A.
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    Was a good services only one old man on…

    Was a good services only one old man on the returns ; he has really a bad actitud but the rest was great . car clean front desk great .

    Helpful?
    Irene Ramos
    1 reviews
    almost 2 years ago
    2 out of 5 stars

    Fraud

    Despite making a reservation for a specific car at an agreed-upon rate, I was informed at the counter that the requested vehicle was not available. This resulted in an unplanned upgrade, accompanied by an additional charge of $60 for three days. The representative I interacted with displayed an indifferent attitude and insisted on payment, regardless of the inconvenience caused by the unavailability of the initially reserved car. Moreover, there was a notable discrepancy in the rental period. Despite picking up the car at 10:30 am, I was instructed to return it by 01:00 on the 29th, which doesn't align with a full three-day rental. This experience fell short of the service standards I expected from Fox. I hope that the company can address these issues promptly to prevent similar situations for future customers.

    Helpful?
    Fritz Hinterberger
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Alwas happy with the car we get and the…

    Alwas happy with the car we get and the price is right.

    Helpful?
    Sami Aasar
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great experience and professional staff

    Great experience and professional staff

    Helpful?
    Lynn Johnson
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great price and more

    Great price, great service at check-out, easy car return.

    Helpful?
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    Category

    Vehicles & Transportation