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    HomeVehicles & TransportationFox Rent a Car Reviews

    Fox Rent a Car

    3.912 out of 5 stars
    3.912 out of 5 stars
    3.9
    |Great|1,000 reviews

    TrustScore

    3.9
    3.912 out of 5 stars
    Great
    5 out of 5 stars
    630
    4 out of 5 stars
    104
    3 out of 5 stars
    32
    2 out of 5 stars
    16
    1 out of 5 stars
    218
    1,000 reviews in total

    Review summary

    Fox Rent a Car has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    1 out of 5 stars
    1/5

    Very disappointing experience with this…

    I had a very frustrating experience with this company when booking a rental car through Expedia. During the payment proc...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Scam artists the most awful company I…

    Scam artists the most awful company I have ever dealt with. Did not refund me for my deposit, do not provide adequate pa...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    It's like I got charged twice..

    Okay I pay for everything through Expedia as far as a car rental when I get there at Fox car rental which in fact it is ...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Many Additional mandatory fees, unhonest staff

    I rented a car from Fox Rent A Car in Seattle through Booking.com. When picking up the vehicle, I was charged multiple a...

    0
    0
    🔥 High engagement

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    Dave Elfassy
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Smooth process from start to finish

    Smooth process from start to finish. Great customer service. No issues with definitely book through Fox again.

    Helpful?
    Tobin South
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Budget

    Budget, but great! The car was quality, and the service was good. The setup is bare bones but gets you what you want.

    Helpful?
    Carolyn Edens
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Toyota 4 Runner

    our 4-Runner was a great SUV BUT not clean. I have and will continue to rent from Fox, keeping in mind my next experience will be a cleaner car! Thank you!

    Helpful?
    Jennifer Suemnicht Jen's Realt
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    All around a great experience!

    We were hesitant to go with a newer company we weren’t familiar with… But Fox is amazing! We’ve use them the last three times and not only is the price better, but every employee we’ve encountered has been delightful, the vehicles are fantastic, the process was quick, and it was a great experience all around! We also especially appreciated that the spouse was free as a second driver… No company should be charging for a second driver. It makes for a very long week when only one person can drive. Thank you!

    Helpful?
    Melissa Cox
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Christmas rental pinch

    This is a good local rental service. If you're staying within the state or just the surrounding state as specified, you can find some bargains and the staff is very helpful.

    Helpful?
    Amy L
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Quick and friendly

    Quick and friendly process at both car check out and return! Transparent and helpful about toll and gas options.

    Helpful?
    Diana Osuna
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    excellent service and very good price.

    excellent service and very good price.

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    Pat Mills
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Exact Vehicle

    The vehicle was the exact vehicle we requested. The shuttle service was right on time for both ends of our trip. Note that the shuttle starts running at 5:00 am, so for very early flights, this could cut it close. Took about 5-7 minutes from airport to rental location.

    Helpful?
    Roberto Pérez
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    very easy the process of take in take…

    very easy the process of take in take off

    Helpful?
    Odell Berry
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    Its All GoodNice

    Nice people at pick up, good car, easy return.

    Helpful?
    Maggie Cassara
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    No hassle check in

    No hassle check in, pickup of vehicle. Dropping off vehicle was super easy too.

    Helpful?
    Cyndi Froehlich
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Go to Fox Car Rental and save money this is for Sky Harbor Rental Center - Phoenix!

    The front office staff that helped me (a guy) was not very customer service oriented and was very blah - as was the other woman working. This would not deter me from renting from Fox again! When I finally got down to the garage to get my car, that guy was awesome and helpful! He let me choose my car (mid-size sedan is what I booked, he was going to hook me up with a Camry but I asked for the Altima instead). The car was clean, the tank was full. He gave me paperwork and told me to hang on to it so I stuck it in glovebox. I would rent from them again, they were the most reasonable out of all the agencies.

    Helpful?
    Michelle Kellen
    1 reviews
    almost 2 years ago
    1 out of 5 stars

    Cheap but they hit you with fees you…

    Cheap but they hit you with fees you don't agree to. Make sure you know what you are signing for- even though you are doing that on a 2 inch by 3 inch square. Service was okay- the garage people didn't really want to break away from conversations they were having with other workers to help you. They tried to charge me late fee even though I turned the car in 2 hours early! Stay Away

    Helpful?
    BIAUNCA PETERS
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    I enjoyed my experience renting from…

    I enjoyed my experience renting from Fox, because I rented with other rental car companies that I’ve had terrible experiences with, but I give Fox and A+ rating the customer service and the car was great. It was just a great experience overall.

    Helpful?
    Michael Spear
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    The people were super nice and…

    The people were super nice and informative. The car was clean and ready.

    Helpful?
    Altagracia
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    I had a very good experience with Fox…

    I had a very good experience with Fox Rental

    Helpful?
    Janine Lenway
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    The woman who works in the mornings with long black hair was excellent.

    The woman who works in the mornings with long black hair was excellent. She was kind, professional, knowledgeable, and informed me well on the return process. I am sorry I don't remember your name but thank you. I arrived on 12/27 at 9:00 am. Lenway

    Helpful?
    Black Shadow
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    Excellent service.

    Excellent service.

    Helpful?
    Michel Rodriguez
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great value

    Great value

    Helpful?
    Pat Kobrin
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    Our first vehicle that was provided was…

    Our first vehicle that was provided was horrible. Dirty and extremely worn inside. We were then given a jeep, Which was excellent. So I guess that's the reason for the mixed review

    Helpful?
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