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    HomeVehicles & TransportationFox Rent a Car Reviews

    Fox Rent a Car

    3.912 out of 5 stars
    3.912 out of 5 stars
    3.9
    |Great|1,000 reviews

    TrustScore

    3.9
    3.912 out of 5 stars
    Great
    5 out of 5 stars
    630
    4 out of 5 stars
    104
    3 out of 5 stars
    32
    2 out of 5 stars
    16
    1 out of 5 stars
    218
    1,000 reviews in total

    Review summary

    Fox Rent a Car has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    1 out of 5 stars
    1/5

    Very disappointing experience with this…

    I had a very frustrating experience with this company when booking a rental car through Expedia. During the payment proc...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Scam artists the most awful company I…

    Scam artists the most awful company I have ever dealt with. Did not refund me for my deposit, do not provide adequate pa...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    It's like I got charged twice..

    Okay I pay for everything through Expedia as far as a car rental when I get there at Fox car rental which in fact it is ...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Many Additional mandatory fees, unhonest staff

    I rented a car from Fox Rent A Car in Seattle through Booking.com. When picking up the vehicle, I was charged multiple a...

    0
    0
    🔥 High engagement

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    Jayesh Patel
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Staff treats you as family

    Excellent service and nice new clean cars They consider you as their family member and service with a smile

    Helpful?
    Roland Amort
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Excellent

    Excellent overall

    Helpful?
    M.E.
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    New Year's Rental

    Efficient and friendly staff. Clean car.

    Helpful?
    Frank Mandala
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Smooth sailing

    Easy from start to finish

    Helpful?
    Rajesh
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Less rental fee and best shuttle service

    Looking at the location I initially hesitated to book a car here, but I was wrong. Plus: 1. Fox shuttle service to and from Airport Car Rental service area is for every 5 to 10 mins. We reached the LV Airport Car Rental Service center at 1:00 am. I did not call the Fox rental, but their shuttle came exactly at 1:05 am to pick any passenger to Fox Rental location. Not sure, if they know the flight timing. While returning the car around 3:30 AM, their shuttle service took us back to the Airport Car Rental service center. Again it was only a 5 mins wait. They have multiple shuttle service van, which runs continuously. Point is, do not worry about the shuttle service from FOX rental to Airport rental center 2. I was given a brand new car with no license plate. Went there the next day to exchange it with another car having license plate, as I had to travel to SFO. With no hassle they swapped it 3. I did a prepaid thru Expedia. $30 was charged to my card after my rental. Called the customer care with a 1 min wait time. The billing was corrected as it was a prepaid. No penny was charged apart from my prepaid. 4. Though the location of this rental is in bit outskirts, the compound is safer. Once you are in the location, its safe. The staff just waits for you to drop the car and the checkout process is on the spot though it was 3:30 AM Fox rental will be my goto place next time. Minus: 1. During the daytime the place is very crowded. May be Christmas time and flight arrival time. It was a long line with less staffs. May be once in a while and depends on the timing. 2. Its bit outskirts and the roads to this rental location is dark. I would recommend dropping the family and luggage at the airport and then drop the car if its midnight. Nothing to worry, but for a safer side, incase.

    Helpful?
    AB
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Car rent at FLL

    Great prices and services at Fort Lauderdale Airport!

    Helpful?
    Bo Astrup
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Fastest pick up I'ver ever had with any…

    Fastest pick up I'ver ever had with any rental company. Return was speedy. The shuttle driver was super friendly. Great overall experience.

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    Eric K.
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    First time using FOX

    I had never heard of FOX before. I chose them for the lowest price. Service was great. I ended up with a higher level of vehicle at no additional charge.

    Helpful?
    Yuval Decohen
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Happy with the car and service

    Happy with the provided car ,its condition and the overall service experience was seamless ,good value for money.

    Helpful?
    PAUL RITZ
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    The Fox rental was great!

    The Fox rental was great! From the counter to the return, it was easy and intuitive. I had a counter agent named Israel, and he was very professional and kept the process moving. Fox is my go-to in the TPA area.

    Helpful?
    Sanjeev
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    Hassle free pick up and return

    Hassle free pick up and return. Good car in good condition. Reasonable price.

    Helpful?
    Greg Caldwell
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Easy pick up and go

    Easy pick up and go. Was upgraded at the pickup desk. Brand new Jeep. Great ride. Easy return too.

    Helpful?
    Narayana
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Easy and Simple Car Rental Service

    - Good Car - Great Service - Smooth check-out/check-in process

    Helpful?
    A53cento
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Fox Car Rental at Orlando

    Everything was done perfectly service, customer service, My experience at FOX car rental, and the quality of the vehicle.

    Helpful?
    Jerome Bruneau
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    great people.

    great people looking for solutions.

    Helpful?
    SARAH RODRIGUEZ
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Excellent service!

    Excellent service!

    Helpful?
    Vanessa Oliveira
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    I was a bit skeptical about this…

    I was a bit skeptical about this company but I gave them a try and I wasn't for sure disappointed. I was so well treated by the staff Jared. He helped me the best way he could to give an easy experience in renting a car. I've got a promotion and he gave me a dogde Murano in a place of a compact SUV. So, I rented again and he upgraded from a Rav4 to a Cherokee because the first had bad tires. Everything was so quickly and easy. I'm just grateful I had this person to help me out. I think Jared deserves a raise. Overall, great experience and I'll definitely renting from this company again.

    Helpful?
    Mon Yu
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    Good value

    Good value. Shuttle service needs improvement. If you’re not fastidious of the things that don’t matter like their building, shuttle etc.. it’s really great

    Helpful?
    Pi
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Quick rental, Helpful staff

    The car was in great running condition with all the tech like android auto, ADAS etc. The pickup and dropoff were both quick and the staff was very helpful. This was the most important point for me as in other instances, i have waited for upto an hour while renting with other big brands. The car's interior could have been cleaner.

    Helpful?
    Edward Staroselsky
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Simple and fast

    Simple and fast, high-quality service.

    Helpful?
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    Vehicles & Transportation