Fox Rent a Car

First time to rent from Fox, satisfied.

The rental was fast, thorough and very friendly. Appreciate the exemplary customer service.

The pick up took way too long. I mean it took painfully way too long, and fox customers had to watch people breeze through the other car rental companys' lines because their reps were more efficient and they were better staffed. Outside of that, car was fine and price was much better than the others

Upon checkout, Corbin was very helpful, courteous and understanding. He made the start of our trip great.

They have good prices however the wait to pick up the car was way too long I wait 2 hours on line

Easy, quick, professional

Easy pickup and outstanding customer service

Excellent place to rent a vehicle. Just be aware of your belongings when driving around San Francisco. Please do not leave anything behind not even a charger cable. If possible leave your vehicle unlocked so you do not received your vehicle broken into.

Good experience overall

Pleasantly surprised at the great customer service, vehicle cost and condition. Will rent from them again

I rented here about 5-6 times over the past year. The service is always good, people are friendly, and the cars are always in good condition. The shuttle service is always fast as I’ve never had to wait over 10 minutes to be picked up from the airport or dropped off. The shuttle driver was very nice on my last trip on 1/17/24 @ 7:00 am. Forgot his name. This is my preferred rental car service from now on.

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Terrible! Fox Car Rental deserves to be out of business. I used my Visa card to make a pre-paid reservation for a mid size car at Dallas international Airport through Expedia. Upon arrival I was denied the rental because the same visa card that I used for the pre-paid rental was also a debit card. It has two functions as a Visa Credit and a bank debit card in one card. But the employee there had never heard of it and refused to even try to run my Visa card. I was just flat out rejected and told that I’d lose my deposit. Refund was declined. Expedia escalated the case and said they were wrong but yet Fox car rental does not care. They don’t care about their customers. They just took the money and was heartless about it.

Arrived in Fort Lauderdale on Saturday early morning at 12:20. On the website it stated they were open until 12:30am. But upon arrival no one was at the desk. The woman who helped me the next day was very rude and unprofessional. The vehicle was nice and I was not overcharged anything!!!!

staff was friendly and getting car was pretty quick!

The woman Elizabeth was great we were exhausted from 2 delays to our flights and it was very late when we picked up our car. She did everything quickly and got us on our way in a matter of minutes…

Price was great, and so was the car. We had to make changes after we picked up the vehicle and it was very easy.

The use and comfort of picking up the vehicle along with the professionalism of the staff

Great service. Came in early but they were able to get me a car

Reserving, picking up and dropping off car was easy. Just be aware of a daily LDW fee for car coverage.