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    HomeVehicles & TransportationFox Rent a Car Reviews

    Fox Rent a Car

    3.912 out of 5 stars
    3.912 out of 5 stars
    3.9
    |Great|1,000 reviews

    TrustScore

    3.9
    3.912 out of 5 stars
    Great
    5 out of 5 stars
    630
    4 out of 5 stars
    104
    3 out of 5 stars
    32
    2 out of 5 stars
    16
    1 out of 5 stars
    218
    1,000 reviews in total

    Review summary

    Fox Rent a Car has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    1 out of 5 stars
    1/5

    Very disappointing experience with this…

    I had a very frustrating experience with this company when booking a rental car through Expedia. During the payment proc...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Scam artists the most awful company I…

    Scam artists the most awful company I have ever dealt with. Did not refund me for my deposit, do not provide adequate pa...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    It's like I got charged twice..

    Okay I pay for everything through Expedia as far as a car rental when I get there at Fox car rental which in fact it is ...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Many Additional mandatory fees, unhonest staff

    I rented a car from Fox Rent A Car in Seattle through Booking.com. When picking up the vehicle, I was charged multiple a...

    0
    0
    🔥 High engagement

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    Filter by rating:
    Lee
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    The car was clean nice not too…pretty good

    The car was clean nice not too expensive . The service was fair , I still have not received any email or form of acknowledgment that I returned the car and my deposit is being returned . But overall pretty good

    Helpful?
    Paul Warshauer
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Service was excellent

    Service was excellent. Nikki and Tamicka were polite and helpful. Value for money was great.

    Helpful?
    Jenn Colin
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great price, great car

    Every step of this rental process was extremely easy and the rental was very affordable. No weird hidden fees at the end either.

    Helpful?
    Elsa Paulina Ruiz
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Good price, easy process

    Quick and cheap, helpful when checking in for the car, did thorough previous inspection, great vehicle so clean, and super easy return!

    Helpful?
    craig levia
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Very good customer service

    Very good customer service. Worked hard to rectify a mistake made by Expedia. Knowledgeable, polite, and professional.

    Helpful?
    Neeraj Ray Sharma
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    2 shuttle buses in freezing cold

    2 shuttle buses each way and have to wait in the freezing cold for both 5-10 minutes each was a pain. Long line to pick up vehicles. But the service after that was great.

    Helpful?
    mipabon
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great experience

    Great service, car and rates!

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    Rubén Alejandro
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great personal staff

    Las personas que nos ayudaron fueron extraordinarias, tanto en la entrega del vehículo, en las llamadas telefónicas por incidentes y en la recepción final.

    Helpful?
    Sue
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    We have used Fox before but were…

    We have used Fox before but were hesitate after reading some of the recent reviews. However, everything went very smoothly - quick pickup at the airport, fast and courteous check out at the location and a beautiful new SUV. Very reasonably priced and easily returned.

    Helpful?
    GUSTAVO
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    ok fine cars ok thank by you services

    ok fine cars ok thank by you services

    Helpful?
    customer
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    The car was nice to drive

    The car was nice to drive, pick up and drop off instructions left a lot to be desired.

    Helpful?
    Lara Reed
    1 reviews
    almost 2 years ago
    3 out of 5 stars

    Car was fine, but process was long.

    Walk to shuttle was FAR. (10-15 minutes from baggage claim) Waited about 10 minutes for the shuttle and took a 15 minute ride to rental lot. Keep that in mind when scheduling pick up time because they only guarantee your car 59 minutes before or 59 minutes after scheduled pick up time. Car was fine, but process to get it took a long time.

    Helpful?
    Franel Nicolas
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Good service great people at the desk

    Good service great people at the desk

    Helpful?
    Cleuvis Vieira
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Very good costumer service and simple…

    Very good costumer service and simple process!

    Helpful?
    Jordan Modell
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    Great car at a reasonable price

    Great car at a reasonable price. Shuttle driver was super nice too. You just have to know its a long way to shuttle and that the picking up your car they will try to upgrade you on everything.

    Helpful?
    Zaleena Hansen
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great service

    Great service

    Helpful?
    Keltie Takes on The World
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    The staff were friendly and…

    The staff were friendly and knowledgeable. The car was clean, fuelled up and in great condition. The pricing was amazing. I would definitely recommend this company and I will be a return customer in the future.

    Helpful?
    leonard hazel
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    The customer service was excellent

    The customer service was excellent. I got to pick what vehicle I wanted and easy pick up and return.

    Helpful?
    Christina Dominguez
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great price

    Great customer service, fast. Great prices and no wait time.

    Helpful?
    Amy Barrentine
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Everything was easy

    Everything was easy, fast and the customer service was great!

    Helpful?
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    Category

    Vehicles & Transportation