Good customer services
Good customer services, easy to rent
Fox Rent a Car has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
I had a very frustrating experience with this company when booking a rental car through Expedia. During the payment proc...
Scam artists the most awful company I have ever dealt with. Did not refund me for my deposit, do not provide adequate pa...
Okay I pay for everything through Expedia as far as a car rental when I get there at Fox car rental which in fact it is ...
I rented a car from Fox Rent A Car in Seattle through Booking.com. When picking up the vehicle, I was charged multiple a...
Good customer services, easy to rent
We are from Philadelphia area and had never heard of Fox. Reserved online and when I arrived at airport for pickup the line was very long for Fox compared to others. I am so glad I didn't get out of line because everything about the rental was awesome starting with the reservation and pickup, driving the car, and drop off. You guys ROCK!
Miriam was exceptional at explaining every aspect of my car rental and return process. After returning my rental I accidentally left my keys attached to the rental keys and called the Fox lost and found. I received a phone call within an hour that my keys were located and would be sent to my home the next business day. The keys were sent Fed-Ex and arrived in 2 days.
The service Service at fox is excellent and the personel on sight were hospitable.
Great at every step.
Right from shuttle pickup/drop off, Rental office customer service, Car condition etc, everything extremely satisfied. Only little annoying part is, they charged one day extra due to a technical glitch & after contacting they refunded excess charges, just because of this, I couldn't give 5 star. No matter what, I will go with Fox Rental again & I recommend others too.
Never used an off site car rental company before, it always felt inconvenient and time consuming. I'm glad I decided to book with FOX as the staff and service were excellent. The shuttle made the pick up an drop off very convenient, I loved being dropped off right at the doors to our gate! I'd recommend FOX Rent a Car to anyone visiting the Orlando area, and will be using them on my next visit.
Easy to manage on line and in person
We got a brand new vehicle, the staff were kind and helpful, and it was easy to get to and from the airport with the shuttles. I would recommend Fox!
Anil, the representative who helped us at car pick up was amazing!
The two men working the evening desk at ohare were absolutely great. Efficient, knowledgeable, and a great attitude. Loved doing business with Fox.
Very quick and efficient service. The car I received was new (very few miles) and clean. What more could you ask for?
The pick up time at the airport took over 1/2 an hour, the agent at the rental car location was very nice but did not explain the charge clearly- Example: toll device I was tols was $12.95 not $12.95 per day. Also I was told gas would be $2.99 per gallon if I did not fill the tank- not that you were billing me for a full tank @ $2.99 per gallon no matter what. I beleive bothe of these items were deceptive and misleading.
My spouse and I are very happy with the rented vehicle assigned to us. Amber always made sure we were taken care of. She and other people at Fox always goes above and beyond to accommodate all customers for all the years we've been renting from them. Marcus is the head manager, an outstanding person, and happy to help customers. As I have stated before, Amber made sure we were taken care of. She and Genesis, and the rest, are all happy and eager to help us. My spouse and I have been renting from Fox Rental Car since 2015 and have always been satisfied with Fox and its people. With Fox, you'll never feel abandoned because they are always there to accommodate customers for pick ups and returns unlike other rental companies. We tried our best to AVOID the names Sixt Rental Company and Avis due to many unpleasant experiences with them.
Everything was perfect no hidden fees no pressure about adding extra coverage I’d definitely come back.
reat value for the $
Easy pick up and drop off Reliable clean car and affordable
Low cost and great service
Enjoyably seamless, uneventful, no issues, clean vehicle, reasonable competitive rental charges, did not try to sell needless extra protection packages to me when I am already fully protected with my private insurance carriers. A happy camper
Company was very efficient at drop off and pick up. Drivers were friendly and helpful.
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