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    HomeVehicles & TransportationFox Rent a Car Reviews

    Fox Rent a Car

    3.912 out of 5 stars
    3.912 out of 5 stars
    3.9
    |Great|1,000 reviews

    TrustScore

    3.9
    3.912 out of 5 stars
    Great
    5 out of 5 stars
    630
    4 out of 5 stars
    104
    3 out of 5 stars
    32
    2 out of 5 stars
    16
    1 out of 5 stars
    218
    1,000 reviews in total

    Review summary

    Fox Rent a Car has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    1 out of 5 stars
    1/5

    Very disappointing experience with this…

    I had a very frustrating experience with this company when booking a rental car through Expedia. During the payment proc...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Scam artists the most awful company I…

    Scam artists the most awful company I have ever dealt with. Did not refund me for my deposit, do not provide adequate pa...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    It's like I got charged twice..

    Okay I pay for everything through Expedia as far as a car rental when I get there at Fox car rental which in fact it is ...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Many Additional mandatory fees, unhonest staff

    I rented a car from Fox Rent A Car in Seattle through Booking.com. When picking up the vehicle, I was charged multiple a...

    0
    0
    🔥 High engagement

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    Filter by rating:
    Consumer
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Exactly as advertised

    Everything was as it was stated when I booked. There were no extra fees, the car was clean, and the employees were friendly.

    Helpful?
    David
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    Las Vegas turnaround

    We had a Toyota Camry for our 48 hour turnaround from Burbank to Vegas. The car was great & got almost 39 miles to the gallon. The only hiccup was the car was not ready the time I signed up for it, it was 30 minutes late.

    Helpful?
    Sally Delgado
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Very good rates!

    Very good rates!

    Helpful?
    Gwen Shonkwiler
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Easy to pick up and drop off

    Easy to pick up and drop off, no long lines and nice clean cars!!!

    Helpful?
    Layla
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    Overall all was great,

    Overall all was great, Apple pay availability is a plus

    Helpful?
    Michele Cavanagh
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    After a long flight the last thing you…

    After a long flight the last thing you want is a hassle at the rental car counter. I didn’t get that with Fox. The service was quick, the car was ready and the staff were super friendly and helpful. Great experience in a time when you hear so many rental horror stories!

    Helpful?
    Aaron Harburger
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Always a good company

    Always a good company. Never let me down.

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    Mark Cheche
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    The staff provided excellent service…

    The staff provided excellent service and they were fair and honest. The shuttle is right there to puck you up at the airport and return you. Would rent again

    Helpful?
    Regina Hite
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    The person at the ticket counter was…AWESOME

    The person at the ticket counter was very respectful and courteous as we were there to bury our dad. She gave us a very nice comfortable car for our two-hour drive. and the check in person was very kind and courteous as well.

    Helpful?
    joe
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    Good experience…

    Rented a van but was provided a 7 passenger suv

    Helpful?
    Uziel Urrea
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    East stress free pick up and drop off

    East stress free pick up and drop off. Very friendly staff- shout out Christopher!

    Helpful?
    Nadra Yorahee
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    The customer service was great and…

    The customer service was great and quick with a smile!

    Helpful?
    Ric Melara
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Reservation

    Reservation, didn’t have to wait too long and good service.

    Helpful?
    Adrian Kent
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Sly Fox

    Easy as 123 Great customer service!

    Helpful?
    Hyrum Finch
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great company to rent with

    Great company to rent with! Economic and easy. The Lax shuttle takes you right to the fox rental center, it is a little run down, but it is California, so that’s standard. Other than that, the staff is great ! They upgraded our vehicle with ease and I didn’t feel like I was being pressured to buy a bunch of upgrades. Great clean car. Drop off was easy and the shuttle back to the terminal was quick !

    Helpful?
    Dr. Stephen Swisher
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great Front Desk Agent

    The customer service agent at the front desk was exceptionally friendly and accommodating. She represented the company very well and we appreciated her help.

    Helpful?
    Heather Perry
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    We had an excellent experience with Fox…

    We had an excellent experience with Fox Rental. The moment we picked it up to when we dropped the vehicle off. Everyone we worked with was friendly.

    Helpful?
    Woo Yang
    1 reviews
    almost 2 years ago
    1 out of 5 stars

    BEWARE HIDDEN FEES

    Rented and prepaid a car thru Expedia along with collision ins for a trip to San Diego. Charged almost $200 for hidden fees including insurance after coming back from the trip. I wish I had seen the reviews for Fox Rent A Car. STAY AWAY!!

    Helpful?
    Tiina Luik
    1 reviews
    almost 2 years ago
    1 out of 5 stars

    Extra fees!

    Extra fees!! Small print. Will never rent from them again. Mickey Mouse operation.

    Helpful?
    Richard Ishizaki
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Fast and easy

    The staff at Fox were courteous and the process was easy and quick. I would definitely rent from them again!

    Helpful?
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    Category

    Vehicles & Transportation