FIXD Reviews

Its mainly my fault but I read a review on some crank site saying it does everything, ABS, traction control etc. My Merc has ABS and traction control (There linked) lights on but it doesn't see them. As I said mainly my fault, stick to word of mouth in future.

the product works good but the company that markets it are deceptive. if you buy it, be sure that you read the small print and opt out of the premium subscription. its a gimmick to charge you an additional $99.99 read the other reviews and you will see that this is a common problem with this company. you may also check the chamber of commerce, you will find similar complaints.

What a scam! The unit itself was just $20 but then they sneak attack you with a $99 charge for their “premium” service. Do not buy anything from these sleaze bags.

I bought this so we could troubleshoot my husband’s car. Received it and the realized I had 14 days and they would charge me a subscription of $99 a year. After reading more I realized it only worked if the car would start. Therefore it was useless to me. I put it away and forgot about it. Now, a year later they charged me another $99 subscription fee and refuse to refund me. Lesson learned, read the fine print, there is a yearly subscription they will automatically take. I have a brand new unit that has never been opened and it has cost me $217. I spoke over the phone and we emailed back and forth. All they did was state I could not get a refund. They are making money off subscriptions! Beware and cancel!

I had downloaded the app saying that the sensor works free of charge. Next day, I got charged $99. And not just once, five times. I got charged nearly 500 dollars in total without any notice or notification.

I was caught with their initial 'free' and never used. Shame on me but thought it was a one time charge for $99. They withdraw without notice on a renewal. I have never found a cancel link anywhere. They won't refund. This is overpaying for something because of predatory practices. Spend more for a real product and not a scammer.

I received an email saying download the free app. Next thing I know I have a $99 charge on my credit card bill and the company says they won't refund because I didn't notice within 30 days.

Charged $99.99 for something that was supposed to be $19.99. Have NOT been able to receive a refund.

Ok. Just wrote this once... Gonna do it again. Just not as well. Here we go: Firstly, I'm writing this right now, because of the tremendous experience I had with canceling the premium subscription, which I had not used, and had forgotten to disable(for automatic renewal). It was $99, like some of the bad reviews have stated, but was a breeze to request a refund, and cancel. $100 for a yearly premium subscription, not monthly. I read another review, lying about this. Anyhow, the device and app work without it. They just give you a whole lotta stuff that, personally, I find unnecessary. It came as expected, delivery was quick. Intact and unharmed, I plugged it in, fired the app up, and compared results to other diagnostics tools I own (best one I own is an Innova 5210 (about $150 4 years ago). Same results, just way cheaper. I'm only adding this bit, because my first go on this review was far more invested. But, I 100% recommend this product. The developers behind it are working to facilitate a leave-in Diagnostics tool (and accompanying application) for an incredibly affordable price. It clearly works as well as one for $ >100 (over $100). And once again on that CS! Well done. Make more shhtuff, so I can buy it for the customer support! You guys rock!

This product and company is an absolute fraud. Once you purchase the $20 item then they start charging your card a $99 per month fee!! ABSOLUTLY HAVE NO CONTACT WITH THIS COMPANY!!!

I cancelled the fixd premium subscription to this date I never received my refund.ive emailed several times getting a reply my refund was given but never got it.

Got fooled like others have. They tried to take my $99.99. Thank goodness my bank notified me because i did not authorize the withdrawal. Nowhere in their ad do they tell you that using the app may cost you money. In fact, I declined the offer to use the premium portion of the app. Also, the device recognized the vin number but gave the wrong vehicle information (found out later it doesn't support an F450). I did just apply for a refund and that seemed easy enough, but I still hate it when companies don't supply all the truth about what will happen if you purchase their product.

Without the additional subscription, it is completely useless.

I ordered this, came with one week free trial. So I cancelled before the week was up. But they charged $99 to my PayPal account anyway. But canceled my years subscription also. They are a scum bag company. That steals without regard!!!!!!!!!

FIXD Ad is a scam. Ad leads you to believe the scanner will save you thousands of dollars in repairs by giving you all sorts of information. Only after you order the scanner and you are led to believe you are downloading the app to make it work, it is revealed that you must have premium services for $99 for the scanner to be of any value, and guess what, you just signed up for premium services! Very misleading ad and a complete scam! I attempted to cancel the order 4 hours after placing it through their suggested email address. Four hours later, I receive notification the order shipped.

I purchased this product after watching its commercial on YouTube. Nowhere did it say that you also had to pay to subscribe for a yearly service. About two weeks after my purchase, I received a notice from my bank regarding suspicious activity. They asked if I made a transaction of $99,99 with "fixd", I declined the transaction. I instructed my bank to block that transaction attempt in the future. I think that this company is just as crooked as any crooked auto repair shops. Buyer beware. I'm out $19,99. Never buying from YouTube ads again!!!

I have owned this gadget from day one, and I’m so glad I do, it has saved me a ton of money already, and it gives me the ability to double check people trying to sale used vehicles and also mechanics doing there job correctly as well, the features alone that come With just the purchase are the best and if you need extra the premium service has got all the bells and whistles for those who need it more then myself, the company is always updating features and have had zero issues with fixd it’s a must have for sure.

These guys charge your subscription anyway, regardless if you decline it on your app!! Warning! Complaint logged with credit card company, dispute in progress

I bought this device for a friend of mine. She loves it so far. Said it gave her a piece of mind knowing she can check her codes and be able to decide for herself a course of action instead being told by a mechanic let's do this. It was easy to install and $99 for a year of service is a steal. That equates to $8.25 a month. I pay more that that for my coffee in the morning.