Auto charged for a Premium subscription…
Auto charged for a Premium subscription without my knowledge. SCAM

11 months ago
Great product. I had a question and needed assistance. My email was answered promptly and the request was handled by the time they emailed. Great customer service!!
11 months ago
I didn't know about any subscription on this but today after having the device for 3 days I get a bill for 99.99 for a subscription.
11 months ago
They sell a product to help you avoid being scammed, and then scam you themselves by signing you up for a long subscription and making it very difficult to cancel it. Very disappointed.
Auto charged for a Premium subscription without my knowledge. SCAM
Deceptive business practices. Their website allows you to purchase a scanner and then further down the page it says "When you purchase your FIXD sensor today, you automatically get a two-week trial subscription to FIXD Premium. This upgrade includes information about what repairs will cost you, access to live mechanics to help with questions, and much more. It's just one more way FIXD is helping make care care simpler and more affordable." This is a complete ripoff and if you do not cancel it they will charge you 99.00 a year for life. I let a year go by before I caught it - I am out $99. They do not make it easy to unsubscribe either. These are the worst kind of scammers.
Your product is a rip off .After you buy it then when you try an use it they want to charge you another 50 or 60 dollars just a month just to tell you whats wrong with the box why it want work on your vehicle.
The App is very good, quick responses and very accurate
Simple to use and gives a great starting point for maintenance and repairs. It was very reasonably priced also.
Very good really nice to work with thank you 🙏
Knowing what codes went to what and figuring out how to fix the problem at hand.
Easy to use and read.
This app works pretty good
Easy to use and understand. I bought one for my husband and myself. Will buy more for family members. Especially grandkids.
very helpful
Catches problems!
Great product makes dealing with car issues easier..
I’m confident about repairing my car
It works great
Fairly quick & simple to use
Just works, plugged it in and ran a scan
Gives peace of mind
Diagnosed the problem and was spot on with the cost to repair. Bought one for each vehicle.
It helps u understand the problem and gives u good feedback on where u can take it and how much estimated cost to repair
Based on analysis of 179 reviews rated 1-2 stars for FIXD
“They charge you a subscription fee automatically without you ever signing up for it and make some long winded bs way...”
“They charge you a subscription fee automatically without you ever signing up for it and make some long winded bs way...”
“They sell a product to help you avoid being scammed, and then scam you themselves by signing you up for a long subscr...”
“They sell a product to help you avoid being scammed, and then scam you themselves by signing you up for a long subscr...”
“The thing work”
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FIXD is a technology company that specializes in car diagnostics through its Bluetooth OBD2 scanner. The FIXD device allows users to quickly and accurately decode over 7,000 check engine light codes directly on their smartphones. This user-friendly tool translates complex car problems into plain English, enabling individuals with little to no automotive knowledge to understand and address vehicle issues effectively. Targeting car owners who seek to maintain their vehicles without the high costs associated with repair shops, FIXD offers features such as maintenance alerts and real-time performance monitoring. By providing detailed diagnostic information, FIXD empowers users to make informed decisions about their vehicle maintenance, helping them avoid unnecessary repairs and ensuring optimal vehicle performance. The company aims to simplify the car care process, making it accessible and cost-effective for everyday consumers.
FIXD receives a mixed reception from users, with 62% expressing positive experiences while 36% voice significant concerns. Many customers praise the product for its effectiveness and ease of use, highlighting its ability to provide valuable information about vehicle diagnostics. Positive reviews often mention responsive customer service, with some users reporting prompt assistance when inquiries arise. However, a substantial number of reviewers express frustration over unexpected subscription fees, claiming they were charged automatically without prior consent. Complaints about the difficulty of canceling these subscriptions and the lack of transparency regarding costs are prevalent. While some users appreciate the functionality of the device, the subscription model leaves many feeling misled.
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