Over a year ago
Most of the dinner order I ordered from Favor Delivery was not delivered. I called the restaurant and they said the driver left without the full order even though she told him he was leaving most of... See more
Over a year ago
I worked for favor. Was deactivated. Told I broke company guidelines, by sharing my app! Not possible. I’m a single mother of two children. I’m literally ALL ALONE in life. I could never share my a... See more
Over a year ago
I've used Favor numerous times in the last year, and it's been great! My last two experiences have been terrible. It seems as if some of the runners are negligent, as I have received very incorrect it... See more
This is about driving for favor. If you want to have your time and gas wasted, this is the company for you. If you value your time, deliver for someone else.
SCAM I looked at my card and it was charged for $78.82 almost $80dollars for 1lg pizza and a soda. WHAT?? They do not post the the price upfront. It said no delivery fee. That’s because the price changes they charged a beverage tax and a food tax. A service fee. We tipped our runner cash but it did not give us the option to delete the tip. They force the charges on you. They keep the funds on hold. Final price $53.91. We could have went to the store bought steaks, wine, salad and still had money left over. RIP OFF NEVER AGAIN. UPDATE: No you did not post any estimated charges on the total. The delivery was supposed to be free and we choose to give a cash 💰 tip to our driver which you all automatically took. I have the proof from my bank. The $78.91 was on hold for 7 DAYS not 90 minutes. So much for customer support or service. I stand with my original review.
Every single time, I've been overcharged when placing an order. They have menu prices that change and become higher upon payment within the app. For instance, if a menu price for an item is $13.99 shown in the app, and you go to checkout everything is ok. But then upon payment I get charged $23.00 for the same item PLUS $3 service fees PLUS $6 deliver fees PLUS tips (minimum $2.00) and end up paying a whopping #$34 dollars. Talk about overcharging and not clearly giving the final payment total 'upfront'. And I tried contacting customer service and all they could do is send back $2 in credit TO USE ON MY NEXT ORDER (WHICH IF I USE IN THE FUTURE WILL PROBABLY OVERCHARGE ME AGAIN REPEATING THE SAME CYCLE), and not even send back to my credit card. After I explained the price discrepencies to a customer service rep, they just thanked me for my time and ghosted me. NEVER USE FAVOR, THEY WILL LITERALLY SCAM YOU.
The absolute worst! Waited over 2.5 hours for our food.
Very unprofessional company a runner that was assigned to me took a bite out of my food that I ordered and delivered like nothing never happened. And messed with safety seal on order.
I had absolutely no problem with the delivery driver. What they don't make clear to you is they charge you an additional $50 out of your bank account without consulting you first. This is complete false advertisement and lies through the corporate side of it. I will never use favor again and I will tell everyone I come across that they are crooks.
Let me list the reasons NOT to use Favor. Double charge of item orders placed as "Hold" Assign runner that is NOT your runner Order for your food never placed with restaurant Text from favor support saying all is well - meanwhile, an hour later - still no food. No telephone number that gives you a person. If there was a negative emoticon available, I would most definitely be using it.
My husband and I ordered two taco plates. For some reason they added two more taco plates to our order, then proceeded to tell me that I needed to make sure my order was correct. Next time favor sucks they also tried to charge us for the extra plates that we did not order
These people are criminals. They over charge your credit card and the orders are always wrong or messed up. They once took $50 from my account after I ordered a $4 sandwich from Subway. Do not order from Favor.
I recently purchased individually 31 pound bags of Madelyn chocolate. I did not receive 31 pound bag of Madelyn chocolate. I received less than a pound of Thompson chocolate one of the three selections. I received a plastic bag that looks like a bunch of melted chocolate, which was leaking all over the FedEx packaging. I did not receive 1 pound for each of the other two Madelyn chocolate requests. Anything you save on chocolate will be paid back with the exorbitant shipping fee. This is a scam. Buyer beware !!!
runner never showed up, even when the tracker was saying 0 minutes away (i wait over 40 minutes) i end up going to the store myself...the support only justify and lie. I disputed the charge and cancel my favor account.
Order was incorrect. Favor offered an 81cent credit (when I was Not supposed be up charged anyway). What's the point of ordering if you're not going to get the correct item and they say there is nothing they will do. Eg send correct order or refund the the full cost of the entree. I have used favor for over a year and order minimum 1x week. But in July / Aug when I was sick I ordered almost every night. If they don't value the customer, I won't be one. I removed the app from my phone and sent them the screenshot before and after the removal.
Bogus misleading misinformation no integrity I was over charged n they only explanation is they app isn't updated yet the mistake is on me to pay for I text they hot line n feel I'm being insulted by ppl who would be upset too n would feel that if your app it's up to date with correct prices how is it my fault I will not be ordering online anymore will any app I email I screen shot it they still have no regard as today trust isn't heard of I convinced to not ever give any since it doesn't exist with my food I have been overcharged n it feel like theft
I spent time getting my order together and when I went to pay them, it said $41. As soon as I hit "place order", it went to $53 with no explanation and I'm still getting the run around from customer service 4 days later. I was switched to four different drivers. Favor is trash.
If you run in boerne just know customers will use you as a mule , heavy loads of 10 40 pnds salt or 40 water cases in office buildings going upstairs parking far All for 8 dollars
Constant delays with runners switching or dropping. Takes 2 hours to get a coffee when app says 30 minutes. These services and tech are junk.
Did a couple of orders for them, they're very vague about earnings..4-8$ to place the order, wait, pick it up, drive it to consumer..so basically all the dirty work for $8 an hour...maybe??? Lol no thanks.
My friend was in the hospital and Favor delivered everything right to her room. Thank you Favor for being so sweet to my friend. I will definitely use this service every time. ❤️❤️❤️❤️Crick
My order was delivered quick and fast and was hot was the 1st time using this app. I enjoyed the service. Thank you Richard.
Terrible experience. It was my first time to use the app and I accidentally submitted the order. I immediately cancelled it and texted support. They told me they were unable to waive the fee bc of the lost food and runner. I cancelled it 0.3 seconds after it was placed. DO NOT USE THEM!! Theyll rob you! Horrible!!! Use Door Dash or Uber eats
Based on analysis of 256 reviews rated 1-2 stars for Favor Delivery
“Most of the dinner order I ordered from Favor Delivery was not delivered”
“Most of the dinner order I ordered from Favor Delivery was not delivered”
“Fellow Texans, do not use this company”
“Horrible company too many fake runners and the company don't pay and don't make the customers tip accordingly driv...”
“I've used Favor numerous times in the last year, and it's been great”
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Favor Delivery is a Texas-based contactless delivery service that specializes in bringing a wide variety of food options, including meals from local restaurants and grocery items, directly to customers' doorsteps. As a part of H-E-B, Favor Delivery emphasizes quality service and the unique culinary offerings of Texas, catering to food enthusiasts who seek convenience and local flavors. Customers can easily access the service by entering their address or signing in through the Favor Delivery app. The company targets residents of Texas, providing them with an efficient platform to order food from their favorite local eateries, ranging from traditional Texan dishes to modern cuisine. Favor Delivery focuses on delivering meals with care and efficiency, ensuring a seamless experience for users who value both quality and convenience in their food delivery options.
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Reviewers frequently report negative experiences with Favor Delivery, citing customer pain points more often than praise. Common complaints include favor, order, delivery, service. A smaller set of reviewers mention positives such as favor, delivery, order, service. Overall sentiment is predominantly negative based on 272 reviews and an average rating of 1.2 stars.
