Review summary

Eurocell plc is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

I was in your Huddersfield store on the…

I was in your Huddersfield store on the 10th of July, i was so happy with the service,I don't know the name of the man who served me but he was so friendly and helpful ,I just want to say thank you and please pass on my thanks...it was around 11.30 on Thursday the 10th...thank you.

JF
Avoid!!! Ignorant and unprofessional

Ordered some trim for a job, got order confirmation and took money but no goods. Emailed them twice to ask when being delivered and ignored both times. Seen reviews on here stating they are professional but in my case totally ignorant and unprofessional, would not use again.

I’ve traded with eurocell for many…

I’ve traded with eurocell for many years and my local branch has a new manager and two new counter staff. They have improved the service level massively. Wendy has really impressed me with the way things have dealt with enquiries and stock levels. Thanks

Great service Eurocell

Great website with easy to navigate pages. The items I require were available for immediate shipping which was free of charge. Great service Eurocell.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

1,000 total • Write a review

Showing 211 - 220 of 996 reviews
IF
5 out of 5 stars

Visiting the sales counter was a happy…

Visiting the sales counter was a happy and pleasant experience. WELL DONE! Keep up the good work.

Date of experience: June 11, 2025

RW
5 out of 5 stars

Excellent customer service

My order was delivered next day but I found that I had ordered the wrong items. I telephoned the branch and the returns/refund numbers and the same day the correct items were delivered and the wrong ones collected. It was excellent customer service. Thank you all those I spoke to at Eurocell.

Date of experience: June 11, 2025

MJ
3 out of 5 stars

A little communication would be nice!

Liked I could get a discontinued ogee bracket's. But confirmation email says they would contact me within 1-3 business days with delivery details. No dispatch notification nor information that it was going to be delivered what so ever! Had to ring customer services on day 4 to find out it was loaded on van at local branch be delivered within a few hours.

Date of experience: June 10, 2025

RW
5 out of 5 stars

The lads at the Wolverhampton branch…

The lads at the Wolverhampton branch are superb and really helpful and always willing to help would complete recommend them to anyone

Date of experience: June 10, 2025

NB
4 out of 5 stars

It would have been 5* but

It would have been 5* but, a ex employee had mixed up the products before they left there employ, which resulted in me been given the wrong size product ,which was rectified on my return to store and a apology from the staff member for the mix up. good products at a fair price.

Date of experience: June 10, 2025

mc
3 out of 5 stars

Disappointed with Warrington branch…

Disappointed with Warrington branch booked equipment to replace guttering and conservatory roof booked day off work and paid for additional labour to help was second place on delivery list I called them 14:30 and was told they 1 bracket was missing for guttering and would not be delivered until tomorrow up date order was delivered later on this evening

Date of experience: June 10, 2025

AP
5 out of 5 stars

Black composite deck boards 👍🏻

Great products and value. Quick delivery and driver was helpful and polite. Will definitely buy from again.

Date of experience: June 10, 2025

SM
5 out of 5 stars

I think Eurocell is very good because…

I think Eurocell is very good because very quick delivery, product as advertised and good value for money

Date of experience: June 10, 2025

c
5 out of 5 stars

Great experience

Great experience, friendly staff

Date of experience: June 10, 2025

st
5 out of 5 stars

Easy search and order online.

Easy search and order online.

Date of experience: June 9, 2025

Previous1•••212223•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.