Eurocell plc is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
I was in your Huddersfield store on the 10th of July, i was so happy with the service,I don't know the name of the man who served me but he was so friendly and helpful ,I just want to say thank you and please pass on my thanks...it was around 11.30 on Thursday the 10th...thank you.
Ordered some trim for a job, got order confirmation and took money but no goods. Emailed them twice to ask when being delivered and ignored both times. Seen reviews on here stating they are professional but in my case totally ignorant and unprofessional, would not use again.
I’ve traded with eurocell for many years and my local branch has a new manager and two new counter staff. They have improved the service level massively. Wendy has really impressed me with the way things have dealt with enquiries and stock levels. Thanks
Great website with easy to navigate pages. The items I require were available for immediate shipping which was free of charge. Great service Eurocell.
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eurocell.co.uk1,000 total • Write a review
Easy to use the website and grate staff
Date of experience: February 19, 2025
I think Eurocell is very good because the prices are fair, the stock levels are good, the customer service is excellent.
Date of experience: February 18, 2025
US
Ordering online was a nightmare - my credit card company said you have outdated software. My app to approve payments had 9 transactions from you. I’d not clicked order 9 times. Please look into this. I don’t want to waste 45 mins of my time trying to place an order
Date of experience: February 18, 2025
