Had exactly what I needed in stock
Had exactly what I needed in stock. Great customer service and fast delivery. Many thanks
Euro Car Parts receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
Good web site for sourcing parts. Choice of parts from different suppliers. Prompt next day delivery for a set of servic...
I called to get through to my local branch to enquire about my account with euro. I got through to a guy in Waterford wh...
Terrible, paid for next day delivery and did not turn up, had to chase order and a week later still item has not arrived...
Here's an updated version: *1/5 stars - AVOID THIS PLACE!* "Abysmal experience at Euro Car Parts Catford! Waited over...
Had exactly what I needed in stock. Great customer service and fast delivery. Many thanks
Brilliant same day service. Friendly, polite and professional. Thank you so much!
Excellent deal, on an Karcher jet wash bundle, unmatched by any other vendor. Delivery was quick and package arrived in immaculate condition. Very courteous delivery service. The product is perfect. My decking and paving looks brand new (after 10+ years of not being cleaned). It’s very addictive! It’ll make you want to jet wash everything in your post code area 😄
Ordered a car part at 9am it arrived at 10.30am. Can’t grumble at that.
Excellent price for a quality product, prompt delivery.
Arrived early. Item as described.
Easy to use website good price and excellent delivery
Ordered on the 9.3.25 for delivery. Still not received on 16.3.25. Not very good for a 3-4 day delivery!
Waste of time, still as useless as they were 15 years ago! Reserved a part online, went in to branch to collect, waited 20mins in a queue of 3 People, they took payment to then tell me as soon as i touched my card on the machine it was out of stock?? Then wasted another 10 mins getting a refund!
What a waste of time ordered a battery and never received it and no response from them at all the customer service is rubbish
Delivered on time
Great service great products great prices
Items were missing but delivery within an hour of the mistake
Parts never arrived. Waited a week then order cancelled. Stop using Evri, they are ruining your business.
Ebro failed to deliver as messaged and took another week after chasing euro car no explanation given
Not the best. Ordered two replacement headlamps for my car, ordered on a Sunday with guaranteed delivery no later than Friday. By late Monday I asked when item would be dispatched to which he said “I don’t know” but assured me it would be with me by Friday. Friday/Saturday came and went and no delivery. After complaining to support support staff started to chase the courier ‘Evri’ and said “they’re looking into it”. Euro Car Parts did refund my delivery cost to be fair, package was eventually delivered on Sunday without warning or knocking so lucky I was in. I had an MOT the next day so these parts arrived just in time. I understand Evri is likely at fault here but they represent your overall service which wasn’t a good first experience.
Ordered Sunday approx 5.00pm and delivered Monday approx 11.00am
My order never even got delivered by the carrier company Evri, they never even attempted delivery. Received no email from eurocarparts no refund no redivery. Oh but I got a survey email from them to ask how they had done! Update: I had an email replying to this review from them saying they would send out the order and I would have it within 48hours. Well it’s past that and still nothing!! Again no way to get through to speak to a human.
Box came part opened and and wrapped in dpd tape. Half the order missing. Now, euro car parts are making me, the consumer jump through so many hoops rather than just dealing with dpd and issuing the consumer a refund. Another set of brake pads ordered and had to cancel on a mechanic. Will not use this shoddy company again!
Fast service and quality goods, staff are friendly and knowledgeable
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.