eSky Travel
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Buyer beware before purchasing from…
Buyer beware before purchasing from this site! When you use google search engine for an airlines it very clearly says the name of the airlines but above it in smaller print is the search engine that is NOT the airlines you are looking for. It is eSky and others looking to make money off of you and if you mistakenly click on the payment info thinking you are booking with the airlines you ARE NOT! That is why one bill you receive has a charge $200 less than the direct airlines. Also if you try to get any help after you realize you made a mistake forget about them helping you or getting any customer service without paying a nice large fee for canceling. The moment I was on the phone with them and clicked the button then saw what I did was wrong they said it was too late for me to change or I could pay over $300 for a cancelation fee and this was while I was on the phone with them! Of course NO manager was available which is a load of crap. I have never felt soooo taken advantage of for my lack of sharpness realizing it was a third party because they assured me it was on the airlines I wanted. Probably because the person I was speaking to wasn't from the US and maybe didn't clearly understand what I was asking. It really feels like a scam, hope they can sleep at night after taking advantage of people who mistakenly clicked on what they thought was the right thing and clearly was not. It was my fault for assuming esky was Avelos platform but still pure bs that they are willing to help you because I was on the phone with them and they would not help unless I wanted to be charged for canceling. Oh and after getting a phone call back in the middle of the night nothing changed they were still not willing to refund me without costing me a lot of money.