Enact Conveyancing Reviews

Enact kept me informed all the way through the process. Thanks

Enact Legal are a very good and fast working legal team who can assist in your legal matters in the most prompt and professional manner.

No hassles I remortaged my house and ENACT did the conveyancing. They completed it in 4 weeks and the process was really smooth and easy. I would definitely use them again

Very efficient conveyancing service, one star deducted for the somewhat clunky customer portal which can be misleading in reflecting the status of actions for customer completion.

Made the process easy and communicated well throughout, any issues or concerns was dealt with and explained thoroughly.

Very straightforward and easy to deal with

they are very quick, accurate, very responsive, act very swiftly, friendly and professionally.

Great service from start to finish. Communicated progress all the way along with their portal updates. Would definitely recommend!

I’m extremely disappointed with the level of service provided. It is frustrating that there is no direct access to the conveyancer handling my file; instead, all communication must go through customer services, who simply relay messages and have no authority to make decisions. I returned my documents over three weeks ago on 6th June, and was informed that file turnaround times are 2–3 days. It is now 23rd June, and my file still has not been addressed. This delay is completely unacceptable and reflects a serious lack of professionalism.

Exellent service from start to finish. We used their service for our remortgae.

Enact were professional with the way they carried out every step of conveying in order to finalise the exchange to completion. I was really happy with the Solicitors who acted on my behalf, to start with it was a very slow process and as the developers were pushing for completion they came up trumps, even though it was very stressful towards the end.I would definitely recommend them.

It was very fast and efficient ! Communication was excellent! We are impressed !

Smooth experience and great support and service! I did my remortgage through Enact conveyancing and they took away any pain points between the borrowers. Their portal is great to keep you quickly updated on documents and next steps. When needed, it's easy to get in touch with them via telephone or through a Live chat/call back on their online platform. Would use them again in the future!

I recently remortgaged which included free legal fees and was told that this would be with Enact Conveyancing. I was allocated Shannon Moore as my case handler and the service I was provided was amazing from start to finish, the online portal to manage everything is really simple to use and makes everything so much more efficient than waiting for documents to arrive through the post. Also it has a progress tracker so you always know where you are up to. Although Enact was provided for by my mortgage company Inwould definitely pay for their service in the future.

The customer service center is open til 20:00 even on a Saturday and Sunday which is really helpful. Also on the online portal there is a real time gauge showing what stage your application is up to. The staff on the phone were always very helpful also

Enact made our remortgage process so easy and plain sailing. There was an issue with land registry which they dealt with so easily and kept us up to date throughout everything.

Unfortunately this was chosen by the bank for remortgage application, or otherwise I will never recommend anyone to choose them, unless you are ok with every respond are being carried out by Bot. Never give any respond via their online chat. What's more, sending you SMS asking for call back, which they never call in the first place. The person who answer the phone is rude and simply doesn't care. It makes worst when they doesn't have knowledge about your case. Instead, just insist on getting pass the step which is assigned. Never recommend.

Remortgaging with NatWest and Enact were part of the package. The call-line staff are very pleasant and helpful, but my case manager was absolutely rubbish. He was slow, unresponsive, kept requesting information that I had already provided and did not read the case notes. :( 4-jul-25: my mortgage completed on time, so I have increased my rating. There is still room for improvement when it comes to communication. I would have appreciated an explanation of what to expect from ENACT at the start of the process.