Josie Johnson

Josie Johnson

Member since Invalid Date
1
Review
3.0
3 out of 5 stars
Average rating

Reviews by Josie Johnson

EN

Enact Conveyancing

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3 out of 5 stars

Remortgaging with NatWest and Enact…

Remortgaging with NatWest and Enact were part of the package. The call-line staff are very pleasant and helpful, but my case manager was absolutely rubbish. He was slow, unresponsive, kept requesting information that I had already provided and did not read the case notes. :( 4-jul-25: my mortgage completed on time, so I have increased my rating. There is still room for improvement when it comes to communication. I would have appreciated an explanation of what to expect from ENACT at the start of the process.