10 months ago
Made sure everything was sorted in the background. Emailed with updates and took care of everything without too much input from me.
10 months ago
Used Enact to remortgage. Pretty smooth process, kept informed throughout. Got a response via the messaging option when needed and got through on the phone every time I called. Would use Enact again.
The whole process with Enact is informative and guided at each stage. With the 24/7 hub which underpins the process you have a level of information and control that I have not experienced with my buying selling of houses over the last 30 years. Well done Enact Conveyancing has been made Simple easy and removed the stress !
Was assigned Enact by my new lender. Initially started off with ok communication and things progressing to schedule. There was plenty of time to complete (over 2 months). However, through their own admitted incompetence, they didn't process the redemption statement from the existing lender in time (in fact they didn't bother looking at it until well after the original completion date). This put me onto a much more expensive variable rate, costing me ~£500. I had no warning, so was fortunate I had sufficient money in my account, or I would have gone overdrawn. They had to ask for a new redemption statement, but I received no communication from them on the progress of this. I formally complained, and received £50 compensation, so still £450 out of pocket. Their letter acknowledges that their organisation is so low cost/understaffed, it can't meet all completion dates, hence the other reviews complaining about missed dates. I have used many conveyancing solicitors over years, and Enact are the only ones who have missed a completion date. Avoid at all costs. I feel sorry for Abbie having to response to all the angry customers, as it obviously isn't her fault.
All very straightforward, used Enact as they were arranged by Barclays when remortgaging.
Everything ok
Friendly service with professional care!
Was really happy with the service provided would highly recommend and thank you for everything
I used Enact to re-mortgage, they were excellent. They kept me updated all the way with concise and clear information. I can definitely recommend there services. Thank again
From the first contact between Enact and myself to the last email they were always very informative and guided you through each step with ease and expertise.I would thoroughly encourage any body thinking of requiring any help with mortgages , remortgages or just financial advice to get in touch
ENACT Conveyancing was professional and efficient at all stages of our mortgage process. They were very helpful and polite at all times. We would definitely use their services again.
Excellent experience with Enact- helpful and knowledgeable staff, prompt dealing with queries and the online progress portal was excellent and easy to use.
Overall 5 star review Everything went fast and smoothly And fast responding and updates highly recommended
The company and the people i interacted with were very helpful and answered all questions fully. They were always very helpful either on the phone or via e-mail, which made my process easy.
Great service, good communication, efficient. Got what i need sorted very quickly, answered all questions asked and supported throughout the process
Very smooth re-mortgage, excellent communication and easy to use. They keep you up to date with every aspect from start to finish. I would highly recommend.
The first time we had used an online conveyancing company and we were not disappointed. Excellent communication, efficient, made sure we had all information needed on time and very reasonable cost. Would use again without hesitation
excellent service, fast efficient communication from Sue
Excellent service and very punctual would use again
Absolutely brilliant! Fantastic communication throughout the entire process. We were updated every step of the way with clear and concise information. Cannot recommend highly enough. Massive Thank you to all involved!
It was brilliant experience with Enact legal services, they are very helpful, polite and have full knowledge about properties and all legal matters. Thanks.
We were kept updated with regular emails, staff are very polite and professional. We found are experience with Enact fantastic from beginning to end, I would highly recommend this company
Based on analysis of 75 reviews rated 1-2 stars for Enact Conveyancing
“Exceptionally slow at the whole process, we’ve been asked for documents to be signed very late in the process that co...”
“No updates, no response to questions on chat, no call back (requested daily for over a week), phone number straight t...”
“The most appalling experience”
“Exceptionally slow at the whole process, we’ve been asked for documents to be signed very late in the process that co...”
“No updates, no response to questions on chat, no call back (requested daily for over a week), phone number straight t...”
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Enact Conveyancing is a UK-based company specializing in conveyancing services, providing expertise for individuals navigating the property buying and selling process. Their platform allows potential customers to obtain instant quotes tailored to their specific needs, whether they are first-time buyers, sellers, or investors. By guiding clients through various stages of property transactions, Enact aims to simplify the often complex process of transferring property ownership. The company's target market includes homeowners, first-time buyers, and real estate investors seeking professional support in property transactions. Enact Conveyancing emphasizes transparency and accessibility, offering tools that help clients understand the costs associated with moving home. With a focus on customer satisfaction, the firm strives to facilitate smooth and efficient conveyancing experiences for its users.
Enact Conveyancing receives high praise for its efficient service and user-friendly processes, with many customers noting the smoothness of their remortgage experiences. Reviewers appreciate the consistent communication, stating that the team keeps them informed throughout the process, which contributes to a hassle-free experience. The online portal is frequently highlighted for its clarity and ease of use, allowing users to track progress and access documents effortlessly. However, some customers express frustration with delays and lack of responsiveness, particularly regarding communication issues and unfulfilled timelines. Complaints about unprofessionalism and inadequate updates are also noted, indicating that while many have positive experiences, there are significant concerns for others.
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