Best experience in our start up
Best experience in our start up
eCapital Freight Factoring receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
First I want to say thanks to Alex Sanchez at ECapital for listening and understanding what I was facing. A friend of mi...Read more
Johnny is a very good person and hard worker. He has helped us a lot. In choosing a factoring and fuel cards
Best experience in our start up
Highly recommend
I’m new to ecapital and my experience was a great one, whenever I communicate with my agent he was always willing and concerns in helping me achieve my goal. One thing is that he responds to my email and calls in a timely manner. Thanks Justin for being a great help.
Stay away this is the worst factory company I work
In my opinion, the best factoring company. Jon Wood is really reliable and helped me a lot. I recommend this factoring company to anyone.
Justin and Jannah has been excellent and very hands on help me as a new customer.
I, being new to the trucking industry, want to say that Justin Oliver made every step of the way easy for me, and it has been a pleasure working with him. We lack great and even expected basic customer service nowadays it seems wherever we go to do business and it's been refreshing having someone know what it means to provide exceptional customer service. Justin has done a great job restoring my faith in believing there are people that still care about others and its not just about the paycheck!.
For it okay untill six months to come thank you
Very nice service 👌
Worst Factoring company ever. Stay away from these guys
Really helped me start over with a clean slate ! Gave me a chance because no one would give me factoring because of my felony. Alex walked me through things and made it work ! Great place to be and I’m glad I can be a part of it.
I lost one deal because it was civic day and no-one was there to help me with my questions. I got one deal to go through. My orientation specialist called my customer (not the number I gave you all) and ask questions that alarmed them so they refused to work with her. She called me saying they would not cooperate so I did a conference call with them and she told the customer that I had not given her his information which was not true, but hay why not blame me for your screwup. Then there was the paying of the carrier. I was told they would be payed in 72 hours or less. I relayed that to the carrier. They were not payer for 6 days and they have an existing account with you. Of course you all still charged us our fees. Aside from raising the rate immediately after my first load.
Very reliable factory company to doo business with, you are pay in 24 hrs.
I love how E-Capital moves fast for whatever needs I have. Great customer service.
Im still having some issues getting trouble getting used to the app but the guys are so awesome explaining things to me!
Peyton Gravelle has been more than amazing. She has been helpful, patient and very instrumental with my onboarding process with e capital. I'm not sure what I could have done without her.
I've been dealing with Randy and Terri at eCapital for a few months now. They've been excellent.
Customer service is awesome! They make the sign up process super easy! And they always check in on you
24 hours payment is true
I have been a loyal customer of ecapital since 2014. They have the best customer service team I have ever worked with.
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