eCapital Freight Factoring

4.292 out of 5 stars
4.3
Great1,000 reviews

TrustScore

4.3
4.292 out of 5 stars
Great
5 out of 5 stars
776
4 out of 5 stars
42
3 out of 5 stars
21
2 out of 5 stars
20
1 out of 5 stars
141
1,000 reviews in total

Review summary

eCapital Freight Factoring receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great !

Working with ECapital has been a genuinely great experience, thanks to our sales rep, Johnny McSorley. As a freight brok...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Beware ..

Beware .. Im not sure when they got over taken by people from a third world country but they have just gotten worse, the...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

First I want to say thanks to Alex…

First I want to say thanks to Alex Sanchez at ECapital for listening and understanding what I was facing. A friend of mi...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Johnny is a very good person and hard…

Johnny is a very good person and hard worker. He has helped us a lot. In choosing a factoring and fuel cards

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0
🔥 High engagement

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Robert Cooper
Robert Cooper
1 reviews
about 3 years ago
5 out of 5 stars

Best experience in our start up

Best experience in our start up

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Francy Leon
Francy Leon
1 reviews
about 3 years ago
5 out of 5 stars

Highly recommend

Highly recommend

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Sia Ndaborlor
Sia Ndaborlor
1 reviews
over 3 years ago
5 out of 5 stars

I’m new to ecapital and my experience…

I’m new to ecapital and my experience was a great one, whenever I communicate with my agent he was always willing and concerns in helping me achieve my goal. One thing is that he responds to my email and calls in a timely manner. Thanks Justin for being a great help.

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nct transport
nct transport
1 reviews
over 3 years ago
1 out of 5 stars

Stay away this is the worst factory…

Stay away this is the worst factory company I work

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over 3 years ago
5 out of 5 stars

In my opinion

In my opinion, the best factoring company. Jon Wood is really reliable and helped me a lot. I recommend this factoring company to anyone.

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over 3 years ago
5 out of 5 stars

Justin and Jannah has been excellent…

Justin and Jannah has been excellent and very hands on help me as a new customer.

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Troy Jantz
Troy Jantz
1 reviews
over 3 years ago
5 out of 5 stars

Faith Restored

I, being new to the trucking industry, want to say that Justin Oliver made every step of the way easy for me, and it has been a pleasure working with him. We lack great and even expected basic customer service nowadays it seems wherever we go to do business and it's been refreshing having someone know what it means to provide exceptional customer service. Justin has done a great job restoring my faith in believing there are people that still care about others and its not just about the paycheck!.

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over 3 years ago
5 out of 5 stars

For it okay untill six months to come…

For it okay untill six months to come thank you

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Ana Chacon
Ana Chacon
1 reviews
over 3 years ago
5 out of 5 stars

Very nice service 👌

Very nice service 👌

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Boss T
Boss T
1 reviews
over 3 years ago
1 out of 5 stars

Worst Factoring company ever

Worst Factoring company ever. Stay away from these guys

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Eric Dejesus
Eric Dejesus
1 reviews
over 3 years ago
5 out of 5 stars

Really helped me start over with a…

Really helped me start over with a clean slate ! Gave me a chance because no one would give me factoring because of my felony. Alex walked me through things and made it work ! Great place to be and I’m glad I can be a part of it.

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over 3 years ago
2 out of 5 stars

I lost one deal because it was civic…

I lost one deal because it was civic day and no-one was there to help me with my questions. I got one deal to go through. My orientation specialist called my customer (not the number I gave you all) and ask questions that alarmed them so they refused to work with her. She called me saying they would not cooperate so I did a conference call with them and she told the customer that I had not given her his information which was not true, but hay why not blame me for your screwup. Then there was the paying of the carrier. I was told they would be payed in 72 hours or less. I relayed that to the carrier. They were not payer for 6 days and they have an existing account with you. Of course you all still charged us our fees. Aside from raising the rate immediately after my first load.

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over 3 years ago
5 out of 5 stars

Very reliable factory company to doo…

Very reliable factory company to doo business with, you are pay in 24 hrs.

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Cesar Sosa
Cesar Sosa
1 reviews
over 3 years ago
5 out of 5 stars

I love how E-Capital moves fast for…

I love how E-Capital moves fast for whatever needs I have. Great customer service.

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over 3 years ago
5 out of 5 stars

Im still having some issues getting…

Im still having some issues getting trouble getting used to the app but the guys are so awesome explaining things to me!

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Zondra Kurtz
Zondra Kurtz
1 reviews
over 3 years ago
5 out of 5 stars

Peyton Gravelle has been more than…

Peyton Gravelle has been more than amazing. She has been helpful, patient and very instrumental with my onboarding process with e capital. I'm not sure what I could have done without her.

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over 3 years ago
5 out of 5 stars

Great People

I've been dealing with Randy and Terri at eCapital for a few months now. They've been excellent.

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Richard Mahe
Richard Mahe
1 reviews
over 3 years ago
5 out of 5 stars

Great service!! Fast and easy!

Customer service is awesome! They make the sign up process super easy! And they always check in on you

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over 3 years ago
5 out of 5 stars

24 hours payment is true

24 hours payment is true

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over 3 years ago
5 out of 5 stars

Awesome Company!

I have been a loyal customer of ecapital since 2014. They have the best customer service team I have ever worked with.

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