everyone was very helpful
everyone was very helpful, they took the time to walk us through the process and answered our questions.
eCapital Freight Factoring receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
First I want to say thanks to Alex Sanchez at ECapital for listening and understanding what I was facing. A friend of mi...Read more
Johnny is a very good person and hard worker. He has helped us a lot. In choosing a factoring and fuel cards
everyone was very helpful, they took the time to walk us through the process and answered our questions.
In mobile app you can't add new canadian customer because there's no option for canada. On load link and Dat loadboard brokerage got good score and e-capital refuse to take it. For new trucking companies its very hard to get good load from good broker.
Good company they made it right....
Was sceptical at first about factoring but now I believe this is the fastest way to grow your business. The support team at e capital is by far better than any of the other companies I have previously worked with.
Great experience
Peyton is awesome she is very professional and helped me out with everything that I needed. I thought the only Peyton I liked was manning. I was wrong
I was having major issues with my previous Factoring Company when I reached out to E Capital. Randy "The Man" Riddler assured he would take care of me and he did. They not only proved to have lesser fees and reserves but I received an additional line of revolving credit to relieve the stress. I haven't experienced any long wait times. And you actually talk to your account manager directly. Thank you for everything.
Finally!!! A company that believes in its customers and is willing to do whatever it takes to make sure we have everything we need. Our main point of contact was Randy and I can tell you - they don't pay him enough. If you want White Glove level service then I suggest that you seek out Mr. Randy Redler to assist you in switching. We hadn't even considered switching companies and I just happened to answer the phone one day to find Randy on the other end of the line (crazy how life/business works sometimes). Thankfully I did - I'm in sales as well and I can tell you - Randy approaches the same way I do, basically felt like I've know him forever. More importantly, everything that was promised sounded too good to be true but suprisingly I never felt doubtful - Randy just sounded genuine. 2 months later we are happily factoring with eCapital with everything that was promised. We were previously with factoring for 3 years where we were under-serviced and under-appreciated as their customer! They also would not work with a 25% of the Canadian Brokers and Shippers we do business with! From now on we will be doing business with eCapital where they actually care about their business and the customers who it comprises of.
Great company. Peyton is very supportive!
Jorge has been my main POC and everything has gone flawlessly so far.
GREAT AT QUICK FUNDING !!!!
Thanks to eCapital, I was not expecting to get all this help in this little amount of time. Thank you, Justin and Daniel. Both of you are awesome
Excellent service
Still cost to get your money the next day
Great customer service!!!
very good service
Great Company and very easy online access, Also I want to say Thank you Steve Aguilera, he is awesome Factoring Consultant, he helped me a lot since the first day I decided to join this Company. I highly recommend this Factoring Company to anyone who is looking for trusted Factoring Company. Thank you Guys for the good job.
Easy to work with
Very helpful with start to finish wit setup account!
It was quick and efficient. Very good!!!
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