eCapital Freight Factoring

4.292 out of 5 stars
4.3
Great1,000 reviews

TrustScore

4.3
4.292 out of 5 stars
Great
5 out of 5 stars
776
4 out of 5 stars
42
3 out of 5 stars
21
2 out of 5 stars
20
1 out of 5 stars
141
1,000 reviews in total

Review summary

eCapital Freight Factoring receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great !

Working with ECapital has been a genuinely great experience, thanks to our sales rep, Johnny McSorley. As a freight brok...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Beware ..

Beware .. Im not sure when they got over taken by people from a third world country but they have just gotten worse, the...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

First I want to say thanks to Alex…

First I want to say thanks to Alex Sanchez at ECapital for listening and understanding what I was facing. A friend of mi...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Johnny is a very good person and hard…

Johnny is a very good person and hard worker. He has helped us a lot. In choosing a factoring and fuel cards

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0
🔥 High engagement

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about 3 years ago
5 out of 5 stars

Muy profesional

Muy profesional. La señorita Vanessa. La señorita Claudia muy profesionales. Sólo desearía que me agente de cuenta o mi representante de cuenta hablé en español. Gracias

Helpful?
about 3 years ago
3 out of 5 stars

Rates went up !!!

Was kind of upset that our first day with y’all and our rates went up!!!!

Helpful?
Marco Gamblin
Marco Gamblin
1 reviews
about 3 years ago
5 out of 5 stars

Randy is great!!!

Randy has been by my side every step of the way doing checkups and providing solutions!!!

Helpful?
about 3 years ago
1 out of 5 stars

I agreed to sign this agreement with…

I agreed to sign this agreement with eCapital only to 2.25%.  It was a verbal agreement with one of of your members.  In the contract he put 2.99%, I missed that and now we're dealing with who said what.  If you would pull up all the phone/voice recording it would prove to you that we agreed on 2.25% not 2.99%.  I would gladly appreciate if you would fix that error, but now that the contract has been signed they are unable to do anything.

Helpful?
about 3 years ago
5 out of 5 stars

Very knowledgeable and helpful

Very knowledgeable and helpful! They made our 1st funding experience very easy and worry free.

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about 3 years ago
5 out of 5 stars

They are polite and helpful

They are kind and polite when they answer the phone and they answer all of my questions in a helpful way.

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cff logistics
cff logistics
1 reviews
about 3 years ago
5 out of 5 stars

Justin Oliver has to be the best Sales…

Justin Oliver has to be the best Sales Specialist ECapital has. Mr.Oliver guides you and helps you understand the process. Polite and kindness, never upset and that makes it so easy to join their team. Thank you

Helpful?
Arber Taraku
Arber Taraku
1 reviews
about 3 years ago
5 out of 5 stars

Exellent Service easy staff to…

Exellent Service easy staff to communicate with easy website to work with i am very satisfied with E-Capital

Helpful?
Uma
Uma
1 reviews
about 3 years ago
5 out of 5 stars

Best sign on experience with Randy

This was an amazing experience with ecapital all thanks to Randy. The sign on process was not only simplified but made to be a joy to experience. I recommend anyone to join with ecapital and especially to go to Randy for any of their needs. Even after being with ecapital for a while now Randy is the best possible person to communicate with at ecapital.

Helpful?
Faisal jimale
Faisal jimale
1 reviews
about 3 years ago
5 out of 5 stars

Very good job

Very good job I am very happy 😊 How I became easier factory 🏭 I was looking the one of the best I believe I got I hope became true

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Werontrucking
Werontrucking
1 reviews
about 3 years ago
5 out of 5 stars

Justin was a lot of help

Justin was a lot of help. Helped me with everything I needed to know and explained everything so I could understand

Helpful?
about 3 years ago
5 out of 5 stars

Sean Campbell

Sean is super helpful. Wonderful person to do business with!

Helpful?
Mario
Mario
1 reviews
about 3 years ago
5 out of 5 stars

Great service.Randy is dedicated to…

Great service.Randy is dedicated to making sure you are always satisfied and all questions answered.

Helpful?
Calvin Graham
Calvin Graham
1 reviews
about 3 years ago
5 out of 5 stars

Great customer service

Very good customer service, thoroughly explained the process, no hidden agendas!

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CHARLES EVANS
CHARLES EVANS
1 reviews
about 3 years ago
5 out of 5 stars

randy's communication and assistance is…

randy's communication and assistance is second to none! set up process was a breeze and he even assisted with getting us moved over from another factoring company!

Helpful?
about 3 years ago
5 out of 5 stars

I’m very satisfied and great full for…

I’m very satisfied and great full for been introduced to Randy Redler he very professional and courteous I would refer this company to everyone that’s needs a start

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Jovan Fussell
Jovan Fussell
1 reviews
about 3 years ago
5 out of 5 stars

Easy to use!! Staff is great to work with!!

I love how patient they are with you when it comes to explaining things. They also have really good factoring rates!

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Joshua Avery
Joshua Avery
1 reviews
about 3 years ago
1 out of 5 stars

NOT HONEST

Sales person (Peyton Gravelle) stated our company does not have any hidden fees like many of these other companies. They are already on the pricier side Charging 3.25% factoring fee. Literally 10 days after my first factoring payment they Raised the factoring fee to 3.75%!!! On top of that they charge a $10 ACH transfer fee on every transaction.(Which was also not stated) + $2 on every invoice. Do the math, and before you know it this company is sucking out 4+% . Ya it may sound minor $$ wise, but honesty & Transparency is what I’m looking for in a business partner of this nature. So if your looking what I’m looking for. I’d look elsewhere.

Helpful?
Michel Rubi
Michel Rubi
1 reviews
about 3 years ago
5 out of 5 stars

They are a 5 star company no questions…

They are a 5 star company no questions asked, Steven is a great guy

Helpful?
Hashim Kamau
Hashim Kamau
1 reviews
about 3 years ago
5 out of 5 stars

Randy Redler is the right man for the job.

Randy Redler is very professional, available, and knowledgeable. Which helps streamline the financial process. Thank you Randy!!! Best regards from your friends at A&D Logistics and Superior Logistics Dispatch & Consulting

Helpful?

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