DriveTime Car Sales Reviews

Absolutely enjoyed my time at drivetime , Tamika reed took wonderful care of me and all my needs. I ended up leaving with the exact car I had in mind when I entered the doors. So thank you 🙏🏼

Mike Adams was extremely patient and he wasn’t pushy at all. He allowed me and my wife to make the proper decisions without any added pressure. He kept it very transparent throughout the process and we left with the car we needed for my wife’s everyday needs !

Do not buy !!!! You’ll never pay off these cars!!!! They will fast talk you don’t sign!! Do not add any warranties!!!!

Thank you to the staff that assisted me with my new purchase!

Great experience and got an amazing car

The fact that they were professional, kind and very patient. Bonus! They let you test drive the car first.

The entire staff was a delight, Dom went over and beyond to make sure I was content and happy with my purchase.

The BIGGEST RIP OFF and SCAM OF AMERICA! DriveTime, BridgeCrest and SilverRock! You will be paying $30,000 for a $10,000 lemon! DO NOT get that silver rock coverage cuz it do not covers NOTHING! BridgeCrest do not refinance! DRIVETIME = SCAM

I like to thank Drivetime for helping me in a timely manner. Stress free.

I couldn't be more grateful to Jasmine and the entire crew at DriveTime for my purchase on 21 Dec 2024. She was kind, funny, thoughtful, and anticipated everything I was going to ask before I even had the chance to ask it! Those two hours felt like 30 minutes, and I honestly thought I'd be there even longer than that! I've never had a car buying experience like this - if you're used to the traditional "dealership buying way," you need to try DriveTime, because you won't want to go back to doing it the hard way. THIS WAS EASY! Thanks so much!

Do not ever waste your time with this company they will tell you one lie after another & get your hopes up & shoot them down, I really did not research enough on this company, Now after reading the reviews I am glad they decided to not get me approve. Just do not waste your time & breath, they will shoot you a line of crap.

I purchased my vehicle from drivetime in Gainesville Fl towards the end of November 2024, now 2 months later of me having the vehicle it is knocking. Took it to an in service mechanic and they said i needed a new motor and Cadillac converter. My warranty does not cover the Cadillac converter so they want me to pay $5k out of pocket for this part when i believe that is not fair one bit. Also the oil was not changed when i purchased the car so now there is dirt and sludge all in the oil. Highly dissatisfied and will never use drivetime nor recommend them to anyone.

My fiancee needed a car because another car care business had ruined the engine in her Camry. After reviewing several possible car dealerships, she decided on DriveTime in our hometown of Jackson, Mississippi. We arrived at 4:30 on Saturday, January 11, fully aware that they closed at 6:00. A wonderful salesman, Brian Reese, found her a Mazda6 Touring that she loves. He provided us a test drive, and he tended to all the necessary paperwork. When the episode extended into Saturday night, Brian expressed no fatigue, impatience, or frustration. When State Farm took a little longer to confirm my fiancee's coverage, he kindly waited for the process to be completed successfully. We finally were able to drive home the car at 10:30. Brian had respectfully seen to our needs with skill and care. One of his coworkers disappointed me by trying to get us to leave and complete the task Monday. If that had been the case, we would have departed and we would have gone to another dealership Monday. That is an interesting business model, to make customers feel uncomfortable and to rush them out the door to seek out a competitor. Brian did not let his coworker's comments affect our situation, as he continued to treat us in a gentlemanly manner for the entire time. My fiancee loves her car. Brian Reese is an excellent representative of your company. He deserves a raise and a promotion!

The sales men were very helpful and Professional and they made me feel comfortable amazing service

The whole process was long but the last salesman Rod Goodwine made it so easy. Rod was very much an open book about everything that goes with this purchase! Thanks Rod for your time and selling my a great vehicle!!!!

Dilian was great n super helpful of everything since we started.

Laura was so kind and helpful. Told her what we needed and could manage. Place was very informative. Great video. Very fast also. Gave us a choice of cars. We picked one. She brought it to us. We drove it. Love it. Signed and paid. 45min total time there.

Agent was excellent!! No rushing! Paperwork easy! Great crew!

They were very helpful they said I was gonna leave in a vehicle and I did thank you Erica for all your help