DriveTime Car Sales Reviews

Good customer service

I downloaded the app and started looking for a car. When asked how much I wanted to put down and put $0. Every vehicle that it shows wants a down payment of $3500 up, most want $5000+. I'm also looking for a lower priced car; in the filters it won't even let me change the price lower than $7000. I should have stayed on Facebook marketplace instead of wasting my time with these #*!@s. they may accept 99 % of people by not technichally rejecting them. i wanted a low priced used car with a minimal down payment with a income of less than $3000 right now. the results were thousands of cars over $10000 that i could get with an income of $3500 and a down payment of $4000 and up. There should be someone reinforcing businesses to make accurate claims; not sure why this isnt false advertising.

Best experience!!

I have enjoyed being apart of Drive time family. Thank You

Justin, Sheena, and Fred are great. It took sometime and patience for everything to work out for me. And they stayed Friendly, Helpful, and very Professional in making sure I got the vehicle I wanted.

I bought the vehicle in December 2024 and haven’t stopped having issues yet with my car. I even called the people who sold the car and they stated that there was nothing they can do due to 5 days passing. I’ve utilized their extended warranty and after 1 month from getting the car fixed for the fourth time, I’m stuck for the fifth time having to pay $5000 due to their extended warranty stating that they cannot fix it. Please be careful! This was not worth it and now I’m struggling having to figure out how to get me and my children around. Mind you these are major issues such as my radiator, blown gasket, and now my rimming fuel

Es la mejor atención que hemos tenido de Albert De Lara, salimos manejando ya de una vez el carro nos ayudó muchísimo, mil gracias excelente profesional, y amable.

Albert De Lara a sido la mejor experiencia para comprar un carro Profesional y sobre todo honesto recomiendo a todos venir y perguntar por el y comprar un carro en la variegated que tienen y los precios exelente

Customer service and experience was exceptional. The team at Toledo DriveTime are AWESOME! They took the time to hear about features that I liked and didn't like and presented the best options.

I had a fantastic experience with DriveTime! As a return customer, I truly appreciated how the team went above and beyond to assist me. Their customer service was top-notch—friendly, professional, and willing to work with me every step of the way. The process was smooth, and they made sure I got exactly what I needed. If you're looking for a dealership that values its customers and provides excellent service, I highly recommend DriveTime!

Best car buying experience I have ever had Very professionally oriented personnel Honored what was said over the phone and a very streamlined deal I would recommend anyone for drive time

The professionalism and courtesy of all staff! Their honesty and mannerisms were excellent!!!! Affordability a +……Highly recommend to family and friends! Thank you DriveTime!

Excellent customer service Salesman allowed us to test drive six different vehicles and was very helpful No surprises very happy with experience Would happily recommend

Staff was terrific! Helped us overcome obstacles to get our dream vehicle.

Josh G was very helpful and up front with us. He answered all our questions and I knew exactly what to expect.

Kimberly and the staff were amazing to work with!! Got me in the vehicle I drove over a hour for! Will definitely be purchasing from them again!

Good customer service, was treated like an actual buyer and listened too instead of being pushed to something I wasn’t interested in like normal car lots tend to do.

The whole buying process

Answer all my questions and explain the process of everything that I needed to do