DriveTime Car Sales Reviews

Mr. Brown and Ms. Smith were very helpful, very friendly, but most importantly they were extremely professional. I visited that location before the pandemic and decided not to purchase with DriveTime because of the experience. They had a great vehicle inventory selection and I must say my experience this time 100% due to the current Management and staff. Very transparent, no games, and not pushy. All of the ingredients for a great car buying experience.

Shout out to Jonmicheal for getting me and my husband approve today thank you for ur great customer service

The suv I purchased at DriveTime is an awesome vehicle. The concern I have is they know you may have a license plate that you can transfer, but still charge you for tags. This I know is not fair. Don’t use this to get over on people. Be honest with your customers.

This company as of 2/18/2025 have committed Fraud & Forgery by signing my signatures/Initials on contract. I have original documents with no signatures or nothing. STAY AWAY from this company. Any lawyers out there?

They say approved when you run through the online process, and they say 100 down is good enough. But then you get there and ask 4000 down and 400 per month payments. If you trust these sharks your an idiot.

Best car buying experience that I've ever had! No haggling, no pushy sales people. My credit is not good at all and they still got me approved quickly with zero down and put me in a car that I love! My salesman Chris, was absolutely awesome! Such a nice guy!

Awesome job, Aaron Dietrich! I felt comfortable during the whole purchase experience. There was no pressure and all of my questions were answered. I am glad I chose DriveTime!

Nice and clean cars. The salesman Jacob Martinez was very friendly and knowledgeable courteous not pushy. I will recommend your dealership in Round Rock Tx to friends and family.

Service was very good. The loan officer was not pushy and didn’t try to talk us out of what was wanted. Very helpful.

Great experience with DriveTime sale associate Tre helped me get exactly what I wanted give them a try!

If you’re going to purchase from from Drivetime on Greystone I HIGHLY recommend those first couple of days you get your vehicle to get a full extensive inspection done. So you won't be in the boat or should I say the jeep I'm in. Only had it for 9 months and major repairs are due that's going to cost several thousands of dollars to fix. This is the second repair done, Silverrock covered the first one but not this major one.

They claim it’s at your terms, yet I said zero down and they happily approved me but not under my terms and required a down payment.

I brought a car on january 15 and was told it was no mechanical problems As Soon As I Got Home From Dealer The Check Engine Light Came On The Sent Me To Multiple Mechanics The Next Day Who Informed Me They Couldn't Work On My Car. Then When I found a Dealer Ship They Told Me I had to pay a deductible if i took it to any mechanic other Then theirs Then Finally I Found One Under Them And My Time chain And Timing Shaft Was Damaged then Once They Fix That The Car Still Didn’t Work Then They Found out the Engine Was Blown Out And That The Car Never Once Had A Oil Change So It Damaged The Engine And Today It Is february 13 and i still don’t have my car because they sent the new engine without the gasket so i have been without the car since the first day i brought it and still waiting if you buy a car from them make sure you bring a mechanic because once you got the car no matter if it’s in the shop for the first 7 days that’s your car and you are stuck with it and it’s like once you get they don’t car wants going on with it or if you never drove it you are to pay the note regardless

They sale you a older car for the price of a new one. Then they try to get more money then y'all agreed on. Go to MTN 153 across from them. Newer cars and a better price. Used but trustworthy!

The finance charges are to high

Absolutely worst dealership ever. Bought a car from the Montclair, CA location 3 weeks ago and the transmission blew today my boyfriend and I haven't even put 1500 miles on the car. We called drivetime to return the vehicle the said they would put us in a car with more miles and a bigger car payment. Um no thanks. We called drivetime customer loyalty center and spoke to Brandi who was very rude and un helpful, and told us to bad we can only return the vehicle before 5 days that we have to go through the repair process. OK fine we called Silverrock the warranty company to set up a rental which we were then told we have to pay out of pocket and they only reimburse up to $300. My car is going to be in thr e shop for at least 5 weeks. Silverrock only covers 30$ a day or 300$ total at Enterprise but the cheapest car on their contract with Enterprise is $47 a day so the total would be $1809 up front which we don't have and we would only be reimbursed $300. So not only do I have to pay my car payment for a car I'm not driving runner want us to pay $1500 for a rental car because they sell crappy cars. Absolutely worse customer service ever. I wish we never bought this car. Their warranty company sucks and is so unhelpful. Please please don't make the same mistake.

Joseph Keyembe was just the Best.He was so patient with me.He took his time and explained very thing,and took his time with me not knowing what SUV I wanted.

Guillermo was extremely polite and knowledgeable about the car I wanted

Amazing people. Great Energy. Fast service, no hidden agendas.