Received fast shipment
Ordered last week.. Received everything within 1 week. New customer and all the negative reviews freaked me out. They processed and shipped FAST to Kissimmee, Fl.....
DIRECT VAPOR receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Not easy to navigate, said free signature but it charged me 5.99
I like their juice quility and other products. My problem is I'm a return customer several times with you, email on file...Read more
Ordered last week.. Received everything within 1 week. New customer and all the negative reviews freaked me out. They processed and shipped FAST to Kissimmee, Fl.....
Awesome store, easy to use site and great products
i ordered over a month and a half ago and still no tracking update on a super sketchy site. i called them asked them to give me an update and received none... would never recommend this !! awful #2802388922 was my order #
It showed the adult signature was free but still charged me?
Pros: Website very user friendly. Good shipping time, great assortment of products, decent pricing. Cons: delivery service never lets you know when they are arriving. Then you set a day and time and they come back the day before. PLEASE look at this issue? Thank you, A Regular Customer
easy to navigate site, plenty of ways to narrow your search down to just what you are looking for.
I found it very good!!
My husband has decided to start vaping, and I knew that this would be the best place for him to start. We easily got him a tank/mod combo from Geekvape and some Twist juices that I know he'll like, and never had to leave the house. Thanks, DirectVapor, for always being there for us when we need coils and juices!! <3 <3 <3
Their customer service is the worst I have ever dealt with. First let me provide my order number Order number #2802379620 Tracking number 5S-DMF1BIS. and my history. possibly someone will respond to this. May 6th: Ordered product and shipped. May27th: Listed as Out for Delivery. June 1st: Contacted told to call for faster service was no help and refused a refund I requested till after an "investigation". June 6th: Contacted CS case sent to management June 8th: Escalated to Corporate. Refused refund. June27th: Insured someone is working on this. July18th: Case sent to management... ( again ) July26th: Second escalation to management again promised a return contact in 1-3 business days. It is now Aug 6th, no product, Tracking is still listed as out for delivery. and nobody ever contacted me back with any resolution. Stay far, far away from them. Here is the latest response from today, 8/7/22. "Hello, Unfortunately I do not see a update on your account yet and support does have to have a manager to assist with this issue. Thank You" What ?????????????
Always the best site! Good pricing and fast shipping.
Check out was easy and the pricing was much better than the brick and mortar stores here in tn and the selection was better
GOOD Deal. Easy ti use except fot PIC but that was my fault I will let you know when I use the Vape!.
Very easy to order on the web site.
Their shipping is horrible. I am still waiting on my order that was placed and my card charged on 07-17-2022. Their customer service is a bot with no real good information or resolution. First and last order I will be making through DirectVapor.com. I will not be recommending to anyone as well. From the reviews, at least it seems their service is great for some but from what I have experienced, looks like I'm not alone in this.
Great prices,fast shipping, awesome
Easy to place my order and had a great selection of MODs along with vape juice!!
Very easy to use. Well designed and constructed site.
Awesome company and deliveries
It was an everyday order with no problems as it should be. But I've been dealing with this company for a while now and have only had one problem ( it had to do with my age verification) & they handled it quite well
fast and easy
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