DIRECT VAPOR

4.081 out of 5 stars
4.1
Great1,000 reviews

TrustScore

4.1
4.081 out of 5 stars
Great
5 out of 5 stars
631
4 out of 5 stars
132
3 out of 5 stars
58
2 out of 5 stars
45
1 out of 5 stars
134
1,000 reviews in total

Review summary

DIRECT VAPOR receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
3 out of 5 stars
3/5

Not easy to navigate

Not easy to navigate, said free signature but it charged me 5.99

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

CONSTANT AGE VARAFCATION CHARGE…

I like their juice quility and other products. My problem is I'm a return customer several times with you, email on file...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best prices both online & in store

Affordable, wide selection & swift shipping. I truly appreciate the easy age verification as well as prompt delivery. So...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Always a great experience

Always a great experience

0
0
🔥 High engagement

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T Allen
T Allen
1 reviews
over 3 years ago
5 out of 5 stars

Received fast shipment

Ordered last week.. Received everything within 1 week. New customer and all the negative reviews freaked me out. They processed and shipped FAST to Kissimmee, Fl.....

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Matthew R
Matthew R
1 reviews
over 3 years ago
5 out of 5 stars

Awesome store

Awesome store, easy to use site and great products

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Niki Bottoni
Niki Bottoni
1 reviews
over 3 years ago
1 out of 5 stars

i ordered over a month and a half ago… no product

i ordered over a month and a half ago and still no tracking update on a super sketchy site. i called them asked them to give me an update and received none... would never recommend this !! awful #2802388922 was my order #

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over 3 years ago
1 out of 5 stars

It showed the adult signature was free…

It showed the adult signature was free but still charged me?

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Patricia
Patricia
1 reviews
over 3 years ago
5 out of 5 stars

Pros & Cons

Pros: Website very user friendly. Good shipping time, great assortment of products, decent pricing. Cons: delivery service never lets you know when they are arriving. Then you set a day and time and they come back the day before. PLEASE look at this issue? Thank you, A Regular Customer

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Jesse
Jesse
1 reviews
over 3 years ago
5 out of 5 stars

Great site

easy to navigate site, plenty of ways to narrow your search down to just what you are looking for.

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Philip Kellum
Philip Kellum
1 reviews
over 3 years ago
5 out of 5 stars

I found it very good!!

I found it very good!!

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Monica W.
Monica W.
1 reviews
over 3 years ago
5 out of 5 stars

My husband has decided to start vaping

My husband has decided to start vaping, and I knew that this would be the best place for him to start. We easily got him a tank/mod combo from Geekvape and some Twist juices that I know he'll like, and never had to leave the house. Thanks, DirectVapor, for always being there for us when we need coils and juices!! <3 <3 <3

Helpful?
Bill S
Bill S
1 reviews
over 3 years ago
1 out of 5 stars

No product / refund after 3 months ( stay away )

Their customer service is the worst I have ever dealt with. First let me provide my order number Order number #2802379620 Tracking number 5S-DMF1BIS. and my history. possibly someone will respond to this. May 6th: Ordered product and shipped. May27th: Listed as Out for Delivery. June 1st: Contacted told to call for faster service was no help and refused a refund I requested till after an "investigation". June 6th: Contacted CS case sent to management June 8th: Escalated to Corporate. Refused refund. June27th: Insured someone is working on this. July18th: Case sent to management... ( again ) July26th: Second escalation to management again promised a return contact in 1-3 business days. It is now Aug 6th, no product, Tracking is still listed as out for delivery. and nobody ever contacted me back with any resolution. Stay far, far away from them. Here is the latest response from today, 8/7/22. "Hello, Unfortunately I do not see a update on your account yet and support does have to have a manager to assist with this issue. Thank You" What ?????????????

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AJ L
AJ L
1 reviews
over 3 years ago
5 out of 5 stars

Always the best site

Always the best site! Good pricing and fast shipping.

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jason sisk
jason sisk
1 reviews
over 3 years ago
5 out of 5 stars

Check out was easy and the pricing was…

Check out was easy and the pricing was much better than the brick and mortar stores here in tn and the selection was better

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dulanyemz
dulanyemz
1 reviews
over 3 years ago
5 out of 5 stars

GOOD Deal Easy to order. Will get back to you when I use the Vape!

GOOD Deal. Easy ti use except fot PIC but that was my fault I will let you know when I use the Vape!.

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over 3 years ago
5 out of 5 stars

Very easy to order on the web site.

Very easy to order on the web site.

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James
James
1 reviews
over 3 years ago
1 out of 5 stars

Their shipping is horrible

Their shipping is horrible. I am still waiting on my order that was placed and my card charged on 07-17-2022. Their customer service is a bot with no real good information or resolution. First and last order I will be making through DirectVapor.com. I will not be recommending to anyone as well. From the reviews, at least it seems their service is great for some but from what I have experienced, looks like I'm not alone in this.

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over 3 years ago
5 out of 5 stars

Great prices,fast shipping

Great prices,fast shipping, awesome

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Josie
Josie
1 reviews
over 3 years ago
5 out of 5 stars

Great experience

Easy to place my order and had a great selection of MODs along with vape juice!!

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over 3 years ago
5 out of 5 stars

Very easy to use

Very easy to use. Well designed and constructed site.

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Skeeda Mane
Skeeda Mane
1 reviews
over 3 years ago
5 out of 5 stars

Awesome company and deliveries

Awesome company and deliveries

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Ronald Nolt
Ronald Nolt
1 reviews
over 3 years ago
5 out of 5 stars

It was an everyday order with no…

It was an everyday order with no problems as it should be. But I've been dealing with this company for a while now and have only had one problem ( it had to do with my age verification) & they handled it quite well

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RICHARD
RICHARD
1 reviews
over 3 years ago
5 out of 5 stars

fast and easy

fast and easy

Helpful?

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