Rikk
Everything looks great.
DIRECT VAPOR receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Not easy to navigate, said free signature but it charged me 5.99
I like their juice quility and other products. My problem is I'm a return customer several times with you, email on file...Read more
Everything looks great.
I love this site! I don't buy my vapes from anywhere else, best prices you will find!
Easy and well working website. I only wish they had more of a selection for Smok coils. I needed TFV16 mesh coils, but I found a good discount on 18650 3000mah batteries.
Goooooooooood!!!!!!
great online experience, will be a long term customer
Easy to add items to cart. I got lost for a second but easily navigated back to purchasing items. Easy check out. I had to add a new card that was easy. Placed My order and received a receipt via email. 5-Star experience!
Very easy to use site and great prices!
Ordered 3 bottled of juice from Direct and after I ordered I saw a bunch of bad reviews here which was disheartening. After a day I got a tracking number which whenever I looked at it for 3 days it kept saying label made 14 times at different times of the days. Eventually I got the text saying my order arrived at the hub and the following day my order was going to be delivered. And it surprisingly actually arrived. TL:DR Ordered juice (Aug 18th), kinda sketchy in-between, but got my order fairly quickly(Aug 24th) and within the timeline they told me.
I called about a sale that they were having but I couldn't get the promo code to work. I sat on the phone for almost 50 min. The customer service person decided to argue with me on the phone about how I was wrong about what I was looking at. I had bought from them before & wanted to give them another shot but I will never go there again after this. I asked to speak to a supervisor & she refused to transfer me. She wouldn't even let me talk after a certain point in the conversation & I was just trying to talk to someone else because she wasn't understanding what I was saying in the first place. She said that what I was trying to order, a 3 pack of vapes, wasn't available but I could have bought 3 separate vapes & gotten them. The 3 pack was actually 3 individual vapes so if the singles were in stock so were the 3 packs. They didn't want to give me the discount because they weren't supposed to be on sale like that. She yelled at me & wouldn't give me her name until the last minute which I don't even know is actually her name. I have never been treated like that in my life & I couldn't believe this was supposed to be a customer service person. The first time I ordered from them I ended up getting a refund because after an entire month I didn't get my order. I don't know why I gave them a second chance but I have learned my lesson now.
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I have had a great experience with Direct Vapor. I can always get my favorite juice & coils
Direct Vapor did not honor the 20% of Smok Kits Offer I received in Text Message
Shouldn't ask for a review then require a long enough to satisfy a length requirement for said review.
Always find what I need.
The site was easy and great to work with...just a bit disappointed that many of the 0mg juices were out of stock
They get you with those extra fees.
I wanted to order batteries but the girl wasn't certain on what I was asking for I was wanting the large battery for my gross grus lost Vape
Great every time.
Great Selection
It was supposed to be 20% off according to my text message and I didn’t get that m. Otherwise the site is set up awesome
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