Devone Conway
1 reviews•New Reviewer
over 1 year ago
Had a lovely vacation which was made…
Had a lovely vacation which was made possible by direct line cruises!!Amazing service
Helpful?
TrustScore
4.9
Excellent
459
22
11
2
6
500 reviews in total
Over a year ago
I've had great experiences booking thru DLC online and it's always wonderful to speak to a LIVE person to get questions answered. Our co-travelers have now switched to DLC because of our ease at booki... See more
Had a lovely vacation which was made possible by direct line cruises!!Amazing service
Great service, high knowledge of travel industry.
Booked trip on line. Was so simple and so easy. We have used direct line for many many years. They are great.
Liz is excellent!!
The agent was knowledgeable and helpful
No matter how busy you are, you phone accommodation is excellent & helpful. Thank you for your time and sincere manner!
I have booked through DLC on 15 occasions. Their agents have been commendable. The downside is their current online web page. It could be improved and be less cumbersome for users.
Easy to book online. Agent was great at answering and explaining everything
Great service!!
Simple easy process, that's all we want
I always book through DLC as I get the best deals! Great experience to be able to book your own cruise and manage it on their app. Great customer service and support too.
Will be back again
Great assistance with all our reservations. Rated A+
The agent was very helpful and the issue was resolved quickly.
The agents are always courteous and knowledgeable.
Had an amazing vacation using direct line cruises. The journey was smooth as the agents were really helpful and knowledgeable
She was very helpful and understood what I wanted
Knowledgeable and friendly staff. Great prices and extras.
Representative was informative and courteous
Marie was very helpful. Contacted Celebrity for us and secured a transfer. We were very pleased
Based on analysis of 8 reviews rated 1-2 stars for Direct Line Cruises
“Can’t believe this is actually happening Would expect a company like yours to put their staff through rigorous train...”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Direct Line Cruises is a reputable cruise agency that specializes in providing a seamless booking experience for travelers seeking various cruise options. The company offers a user-friendly Smart Cruise Finder, allowing customers to easily search for and compare different cruise itineraries, destinations, and cruise lines. With a focus on customer support, Direct Line Cruises is dedicated to helping clients plan their vacations by providing expert advice and assistance throughout the booking process. Targeting a diverse range of travelers, from first-time cruisers to seasoned vacationers, the company features a variety of cruise options including popular destinations like Alaska, Bermuda, the Caribbean, and Europe. Direct Line Cruises also promotes special offers, such as discounted fares and onboard credits, to enhance the value of each booking. By combining extensive destination knowledge with personalized service, Direct Line Cruises aims to cater to the needs of cruise enthusiasts looking for reliable and trustworthy travel solutions.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.
Reviewers consistently report positive experiences with Direct Line Cruises. Customers often highlight great, cruise, service, helpful. A minority mention drawbacks around call, booking, hold, called. Overall sentiment is strongly positive with an average rating of 4.9 stars across 500 reviews.
