Mike
1 reviews•New Reviewer
over 1 year ago
Patrice was wonderful very helpful with…
Patrice was wonderful very helpful with booking the next cruise!!!
Helpful?
TrustScore
4.9
Excellent
459
22
11
2
6
500 reviews in total
Over a year ago
I've had great experiences booking thru DLC online and it's always wonderful to speak to a LIVE person to get questions answered. Our co-travelers have now switched to DLC because of our ease at booki... See more
Patrice was wonderful very helpful with booking the next cruise!!!
Called back when they said they would and took care of all my problems and questions.
Professional, helpful and knowledgeable
My agent is always helpful and knowledgable. Any questions I may have are answered promptly.
Love booking with them.
Great service
Helpful staff..easy to use website...
VERY PROFESSIONAL SERVICE PROVIDED. THANKS.
I just like using your service. I get good deals. I also earn some rewards for using your services.
There are so patients and friendly
Easy to book online.
Website is extremely easy to navigate!
You made the process easy and explained everything really well. I'm a first time cruiser, and I can't wait!
Great people and very helpful
Always an easy experience and Leslie got us all the information to make the experience that much easier
I always use Direct Line and always ask for Joe Lutz. Great service, great deals.
Good customer service once I was able to contact someone. If someone would answer the phone sooner it would be better. Holding for a long time then a maching telles me to give them my number. and waite to talk to some one. Not good
Excellent service and great price!
EASY & FLEXIBLE
I had a wonderful experience booking my cruise to Bermuda - Diane P. Ext 140 was terrific - friendly and very competent
Based on analysis of 8 reviews rated 1-2 stars for Direct Line Cruises
“Can’t believe this is actually happening Would expect a company like yours to put their staff through rigorous train...”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Direct Line Cruises is a reputable cruise agency that specializes in providing a seamless booking experience for travelers seeking various cruise options. The company offers a user-friendly Smart Cruise Finder, allowing customers to easily search for and compare different cruise itineraries, destinations, and cruise lines. With a focus on customer support, Direct Line Cruises is dedicated to helping clients plan their vacations by providing expert advice and assistance throughout the booking process. Targeting a diverse range of travelers, from first-time cruisers to seasoned vacationers, the company features a variety of cruise options including popular destinations like Alaska, Bermuda, the Caribbean, and Europe. Direct Line Cruises also promotes special offers, such as discounted fares and onboard credits, to enhance the value of each booking. By combining extensive destination knowledge with personalized service, Direct Line Cruises aims to cater to the needs of cruise enthusiasts looking for reliable and trustworthy travel solutions.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.
Reviewers consistently report positive experiences with Direct Line Cruises. Customers often highlight great, cruise, service, helpful. A minority mention drawbacks around call, booking, hold, called. Overall sentiment is strongly positive with an average rating of 4.9 stars across 500 reviews.
