No reply from customer service, item still hasn’t arrived. Very very disappointed
I ordered the derma wand 6 weeks ago and haven’t yet received it. I didn’t receive an order confirmation from the company either, only a pay pal receipt which doesn’t have a tracking number. I can’t find an email address to chase this further but I’ve wrote 3 messages through their ‘contact us’ area on their website and still haven’t heard back. I’m so disappointed. I was really looking forward to receiving this item and it never came. Furthermore I feel let down that no ones even responded to my messages. Is this a very unorganised company with no integrity or have I been straight up robbed?! I’ll keep on trying to get in touch by all means available to me because I’m not ok with ordering and paying for something in good faith and not receiving it. I feel like the worst part almost is that no ones getting back to me. Very very disappointing. Their whole ‘Our Guarantee’ statement is a lie.





