DermaWand
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TO:DERMAWAND TEAM
TO: DERMAWAND I was just about to buy one. Thanks to REVIEWS. It is not about the WAND it is about your customer SERVICE. So disappointing. Look carefully. Lots of replays I assume have been done automatically. You literally have changed the reviewer name and used the same text. You even didn't bother to change the date when you had replied to your customers. I am amazed how not very intelligent it had been dealt. ATTACHING a few reviews and replies. Please have a look. When people read the reviews and then they see such a repetition in a very unprofessional manner it makes us feel that the statement : 'Customer satisfaction is very important to us' is not true. Reply from DermaWand 23 Oct 2015 Hi CIndy! I am so sorry that you did not see the change that you were looking for. Did you have a chance to review the videos at ...... Customer satisfaction is very important to us so please let me know if there is anything we can do to help out and change that 1 star to a 5 star. -DermaWand 17 Oct 2015 Verified order Derma wand Over priced, garbage, if I could return it I would, very sharp needle like jolts, stopped working after 4 weeks....leave it to the professionals. Reply from DermaWand 23 Oct 2015 Hi Vicki! I am so sorry that you did not see the change that you were looking for. Did you have a chance to review the videos at ........ Customer satisfaction is very important to us so please let me know if there is anything we can do to help out and change that 1 star to a 5 star. -DermaWand 15 Oct 2015 Verified order The DermaWand is absolutely useless and a rip off. I would not recommend it to anyone. Not only did it not help, it even made my skin worst. Reply from DermaWand 23 Oct 2015 Hi Jeanette! I am so sorry that you did not see the change that you were looking for. Did you have a chance to review the videos at ..... Customer satisfaction is very important to us so please let me know if there is anything we can do to help out and change that 1 star to a 5 star. -DermaWand