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HomeDarwin Homes Property Management Reviews
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Darwin Homes Property Management Reviews

3.134134134134134 out of 5 stars
3.134134134134134 out of 5 stars
3.1
|Average|999 reviews

Last reviewed 8 months ago

TrustScore

3.1
3.134134134134134 out of 5 stars
Average
5 out of 5 stars
466
4 out of 5 stars
59
3 out of 5 stars
29
2 out of 5 stars
33
1 out of 5 stars
412
999 reviews in total

Review summary

Darwin Homes Property Management receives a mixed response from customers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the friendly and helpful staff, noting that they provide good customer service and respond promptly to inquiries, which contributes to a generally pleasant renting experience. However, a substantial number of complaints highlight severe issues, including unprofessionalism, unexpected fees, and poor communication regarding property management transitions. Customers express dissatisfaction with the handling of security deposits and maintenance requests, often feeling ignored or misled. While some long-term clients report satisfaction with the management of their properties, others warn potential renters to be cautious, citing experiences that they describe as scams.

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Based on reviews, created with AI

See what reviewers are saying

Sophie Grant
Sophie GrantFeatured

8 months ago

5 out of 5 stars

Adoor Property management

Adoor Property management is terrific! We have been owner-clients for four years now, and they have been amazing! They find us great renters, they manage all aspects of our property so we sleep easy e... See more

Alex Maldonado
Alex MaldonadoFeatured

8 months ago

1 out of 5 stars

Not recommended!

Zero stars to this scammers! They claim a higher amount of money for the administrative month-to-month fee, something that was clear in the lease agreement, now they claim over 600% more of the initia... See more

Ally Wallace
Ally WallaceFeatured

8 months ago

1 out of 5 stars

STAY AWAY FROM DARWIN HOMES

STAY AWAY FROM DARWIN HOMES. This has been the most unprofessional and infuriating rental experience I’ve ever had. Unfortunately, our lease was transferred to them towards the end of our lease and th... See more

Victoria May
Victoria MayFeatured

8 months ago

5 out of 5 stars

I have been working with Darwin homes

I have been working with Darwin homes for over a year now. From the application process to communications, everything has been great. The manager has been timely and amazing. He has always been quick... See more

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customer
customer
1 reviews•New Reviewer
almost 4 years ago
1 out of 5 stars

If I could rate 0 I would

If I could rate 0 I would. Terrible customer service and slow response time to issues from tenants.

Helpful?
TOM CHEN
TOM CHEN
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

I recommend Darwin Homes property…

I recommend Darwin Homes property management. Oliver provide great support on home owner statement corrections.

Helpful?
Tally Life
Tally Life
1 reviews•New Reviewer
almost 4 years ago
1 out of 5 stars

My l lease was due to be renewed

My l lease was due to be renewed. Ended today and instead of getting a new lease to sign I received a notice that due to inspection results we can’t renew it. And we have to be out in 18 days. They sent the email after 5, so I was unable to contact anyone.

Helpful?
Jos
Jos
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

You made my day!

This is my second time to write a review for Darwin Homes. Your customer service is absolutely the best. Tina is amazing and her enthusiasm to help me was outstanding. If I've only known your leasing company a while back I should have not been in a stressful situation. Kudos to your amazing employees, they're a bunch of ROCKSTARS. And to Tina you made my day! Keep up the great job. 5 stars and more!

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Very easy process!

Very easy process!

Helpful?
Curtis Travis
Curtis Travis
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Donna was very professional and very…

Donna was very professional and very helpful..A plus

Helpful?
Geeksy
Geeksy
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Darwin Homes prompt response to repair concerns

I appreciate Darwin Homes prompt response to my repair concerns. Their response has been A+….fast response with competent, professional contractors who were respectful and knowledgeable when they came to my home….these contractors actually called me with their ETA!!!

Helpful?

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customer
customer
1 reviews•New Reviewer
about 4 years ago
3 out of 5 stars

process for paying deposit was…

process for paying deposit was confusing. finally got through it.

Helpful?
customer
customer
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Communication is great and the people…

Communication is great and the people are so helpful.

Helpful?
customer
customer
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

New tenant

Very simple and easy process. Great response time. Pleasant to deal with.

Helpful?
customer
customer
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Great Communication

The entire process was fast and easy. The communication from them was excellent and they answer their emails and phone calls faithfully!

Helpful?
customer
customer
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Our New Hone

I just want to thank everyone for their helpfulness and patience in guiding us through this process. We are extremely grateful and excited for this new journey in our lives. You guys have been amazing. Thank you.

Helpful?
customer
customer
1 reviews•New Reviewer
about 4 years ago
4 out of 5 stars

Services were great got quick responses…

Services were great got quick responses after the first problem. The only real issue was the pet screening system

Helpful?
customer
customer
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Christine Eduarte and Chris Collier…

Christine Eduarte and Chris Collier were great to work with and communication was so easy.

Helpful?
Morgan
Morgan
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

My experience with Darwin

Going through Darwin Homes has been an easy breezy process! The Leasing Manager Coleen has been the best! The whole team has been very helpful but I would like to point out Coleen for her prompt and detailed responses! She is very professional and sweet. I really appreciate the help and I’m very excited to move into my new home!!

Helpful?
Princess island
Princess island
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

My review.

My daughter and I are going to be new tenants soon, I don't have any complaints. Thank you for your time so far.

Helpful?
Curtis West
Curtis West
1 reviews•New Reviewer
about 4 years ago
1 out of 5 stars

Darwin Homes is a scam

Darwin Homes is a scam. We never received what we paid for. The house had electrical fire hazards that could have killed us the whole time we were there. We lost almost half our income for the year from consistent power outages and the NINE vendors that showed up to quote the same job. (We work from home) On top of it all, once we hired lawyers and decided to withhold rent until the home was habitable, they ghosted our lawyers for 3 months and filed for an unlawful eviction. We are now broke, living in our car, AND we have an eviction on our record. Clearly these tech bros have the money to throw at as many lawyers and judges they need to silence anyone who speaks out against them. They are so bad at keeping up with dates and communicating with each other that they wrote down the wrong day for court AND DIDN'T EVEN SHOW UP IN PERSON. They threw a random employee that had never been to our house or ever spoken to us on the phone for the trial. Being abused and neglected for half a year was maddening and horrible for our metal health to begin with, but not being able to face our abusers in court has crossed a personal line that I can NEVER forgive. You better believe we will be showing up in Austin at their Hilton office to face them before the year is up.

Helpful?
customer
customer
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Warm Welcome

I really felt the warmth and welcome on the phone call. Which put my mind at ease having a new property owner. I look forward to a awesome relationship with the company. Thank you kindly

Helpful?
customer
customer
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Awesome!!

Awesome!!! Extremely efficient!!

Helpful?
Mrs.Dubose
Mrs.Dubose
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Although I read all the reviews about…

Although I read all the reviews about this Property Management Company, I would have to say my experience has been pleasant. However, more contact and communication with the leasing individuals could be better, everything was pleasant. I am happy I chose Darwin homes so far.

Helpful?
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About Darwin Homes Property Management

Darwin Homes Property Management is a property management company that specializes in providing comprehensive management services for residential rental properties. The company offers a range of solutions designed to simplify the rental process for property owners and tenants alike. Services include tenant screening, property maintenance, rent collection, and lease management, ensuring that both landlords and renters have a smooth experience. Targeting residential property owners and real estate investors, Darwin Homes aims to enhance property value while minimizing the stress associated with property management. Their platform facilitates effective communication between landlords and tenants, giving customers access to timely updates and support. By leveraging technology, Darwin Homes strives to improve the efficiency of property management and enhance tenant satisfaction.

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