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HomeDarwin Homes Property Management Reviews
Darwin Homes Property Management logo

Darwin Homes Property Management Reviews

3.134134134134134 out of 5 stars
3.134134134134134 out of 5 stars
3.1
|Average|999 reviews

Last reviewed 8 months ago

TrustScore

3.1
3.134134134134134 out of 5 stars
Average
5 out of 5 stars
466
4 out of 5 stars
59
3 out of 5 stars
29
2 out of 5 stars
33
1 out of 5 stars
412
999 reviews in total

Review summary

Darwin Homes Property Management receives a mixed response from customers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the friendly and helpful staff, noting that they provide good customer service and respond promptly to inquiries, which contributes to a generally pleasant renting experience. However, a substantial number of complaints highlight severe issues, including unprofessionalism, unexpected fees, and poor communication regarding property management transitions. Customers express dissatisfaction with the handling of security deposits and maintenance requests, often feeling ignored or misled. While some long-term clients report satisfaction with the management of their properties, others warn potential renters to be cautious, citing experiences that they describe as scams.

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Based on reviews, created with AI

See what reviewers are saying

Sophie Grant
Sophie GrantFeatured

8 months ago

5 out of 5 stars

Adoor Property management

Adoor Property management is terrific! We have been owner-clients for four years now, and they have been amazing! They find us great renters, they manage all aspects of our property so we sleep easy e... See more

Alex Maldonado
Alex MaldonadoFeatured

8 months ago

1 out of 5 stars

Not recommended!

Zero stars to this scammers! They claim a higher amount of money for the administrative month-to-month fee, something that was clear in the lease agreement, now they claim over 600% more of the initia... See more

Ally Wallace
Ally WallaceFeatured

8 months ago

1 out of 5 stars

STAY AWAY FROM DARWIN HOMES

STAY AWAY FROM DARWIN HOMES. This has been the most unprofessional and infuriating rental experience I’ve ever had. Unfortunately, our lease was transferred to them towards the end of our lease and th... See more

Victoria May
Victoria MayFeatured

8 months ago

5 out of 5 stars

I have been working with Darwin homes

I have been working with Darwin homes for over a year now. From the application process to communications, everything has been great. The manager has been timely and amazing. He has always been quick... See more

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Mary Cobb
Mary Cobb
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Darwin homes did a great job getting me…

Darwin homes did a great job getting me in quick thank you

Helpful?
Joel and America
Joel and America
1 reviews•New Reviewer
over 3 years ago
1 out of 5 stars

Worst experience

I don’t know where to begin but this has been by far the worst experience we have ever been in involving a professional company. Lack of communication, broken Arcadia door that was promised to be fixed a week before we move in . No mailbox key, only one front door key and I find it rather unprofessional and unacceptable for not a single representative of Darwin homes to be present for a walk though as promised. Seems as if once you got our money we just were not important anymore $5000.00 to be exact. We would like for a manager to call us tomorrow and no later then tomorrow regarding our concerns and issues we are encountering with this matter. We were unable to move into our rental property cause the backyard Arcadia door is still shattered and the kitchen ceiling looks like it’s about to cave in . My name is Joel my telephone number is 623-377-2656

Helpful?
Marlaina Jaxxon
Marlaina Jaxxon
1 reviews•New Reviewer
over 3 years ago
3 out of 5 stars

Can't get in touch with anyone

Can't get in touch with anyone! It's beyond annoying! Leaving messages online for assistance and no one getting back to you for hours! I've paid all fees, submitted all paperwork, and I'm actually waiting for an email so I can get MY KEYS 😡

Helpful?
Pamela
Pamela
1 reviews•New Reviewer
over 3 years ago
3 out of 5 stars

Prior maintenance

I am concerned about the closets in the basement bedroom not completed and the ceiling in that bedroom unfinished. As well as a broken light outside by the driveway broken

Helpful?
Timothy Herron
Timothy Herron
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

I have had problems using the portal…

I have had problems using the portal which i use to pay my rent. My phone was damaged and i lost all the data. I am trying to reload information with new user id and pasword information. I have been trying to reload and use the Darwin homes site for a week with no success. I have been e mailed a link to my e mail address and it never shows up, so they sent it to my work number and it would not let me open a new password so i can resume my account and pay rent. It is endlessly frustrating and i dont know the solution. I do not not think the portal is very user friendly and i do not know how i will be able to pay my rent.

Helpful?
Wesley Symank
Wesley Symank
1 reviews•New Reviewer
over 3 years ago
1 out of 5 stars

Can't get a hold of anybody

Can't get a hold of anybody. Seems like Darwin is set up to keep as much distance and separation as possible between residents and the property manager. You shouldn't have to jump through hoops to solve simple issues, but the way it's set up, there is zero collaboration. It's very inefficient. Better communication would enable us to resolve problems more quickly with minimal hassle to everyone involved.

Helpful?
customer
customer
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Good 😊Sherye Holley

Good 😊 I love being here home sweet home

Helpful?

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Michael Wise Sr.
Michael Wise Sr.
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Simply The Best !!!!!!

Simply The Best! They got us into our new home 1 week before our lease ended.

Helpful?
customer
customer
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Move in

Thank you Christina for all of your help

Helpful?
customer Beth purdy
customer Beth purdy
1 reviews•New Reviewer
over 3 years ago
1 out of 5 stars

Horrible service

Horrible service. Lost our only key the day of moving in and cannot contact anyone

Helpful?
customer
customer
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Great experience

Great experience

Helpful?
customer
customer
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Great service

Great service! Took care of everything! Thanks!

Helpful?
Sharon Caudle
Sharon Caudle
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Darwin Homes has been great

Darwin Homes has been great! You really made renting a home easy. We appreciate how quick the process was. We had gotten really discouraged with other property management companies over the past 6 months. You all had a decision for us in 2 days or less! Thank you!!

Helpful?
Ellyn Hodge
Ellyn Hodge
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Absolutely excellent customer service…

Absolutely excellent customer service with a quick and convenient application process. 10/10 would recommend. Thank you for all of your help.

Helpful?
customer
customer
1 reviews•New Reviewer
over 3 years ago
4 out of 5 stars

Process was understandable

Process was understandable, no miscommunication and pretty simple process.

Helpful?
customer
customer
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Good communication in a timely manner.

Good communication in a timely manner.

Helpful?
Keandra warren
Keandra warren
1 reviews•New Reviewer
over 3 years ago
1 out of 5 stars

Why is yall giving me a 30day notice im…

Why is yall giving me a 30day notice im not going nowhere

Helpful?
customer
customer
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Very fast and easy process.

Very fast and easy process.

Helpful?
Lesleyann Roberts
Lesleyann Roberts
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Excellent staff

Excellent staff, work step by steo

Helpful?
customer
customer
1 reviews•New Reviewer
over 3 years ago
1 out of 5 stars

Still waiting to hear from someone…

Still waiting to hear from someone after two request regarding my pool. You can never get anyone on the phone and everything is done by email. Keep getting the same responses with no one coming to fix the issue. They keep saying someone will call me but it's been 3 weeks already.

Helpful?
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About Darwin Homes Property Management

Darwin Homes Property Management is a property management company that specializes in providing comprehensive management services for residential rental properties. The company offers a range of solutions designed to simplify the rental process for property owners and tenants alike. Services include tenant screening, property maintenance, rent collection, and lease management, ensuring that both landlords and renters have a smooth experience. Targeting residential property owners and real estate investors, Darwin Homes aims to enhance property value while minimizing the stress associated with property management. Their platform facilitates effective communication between landlords and tenants, giving customers access to timely updates and support. By leveraging technology, Darwin Homes strives to improve the efficiency of property management and enhance tenant satisfaction.

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