Marek Marecki
1 reviews•Contributor
over 4 years ago
Very good customer service
Very good customer service. Especially Agatha always in touch ,always helpfull. Thank you
Helpful?
TrustScore
4.5
Excellent
22
0
0
0
3
25 reviews in total
Over a year ago
We have the icr touch Epps till system, we are on our second printer which still does not work, the worst support i have ever encountered ,KEEP WELL AWAY THEY ARE NOT WORTH THE STRESS, FALSE FALSE ADV... See more
Over a year ago
So glad we found this company
Over a year ago
I recently had the pleasure of working with CutPay, and I couldn't be happier with the service they provided. From the very beginning, they were extremely helpful in helping my business secure a loan... See more
Over a year ago
Whenever I call, my problems get resolved with efficiency and the staff are so helpful and patient. Agatha has been dealing with our business and she is amazing I just want to say a huge thank you! Ca... See more
Very good customer service. Especially Agatha always in touch ,always helpfull. Thank you
Holly sorted out a new PDQ machine and got our rates lowered. Well impressed with her service and easily reachable for contact.
We have used Cutpay for nearly 4 year now, the usual teething problems but they have never failed to resolve any issue promptly. We have been lucky to have Agata as our account manager and she is worth pure Gold! nothing ever seems to bother her and always goes the extra mile for us. Agata you are a absolute asset the the company! Thankyou as always Kim Mobile Tyres by Andy
Agata’s service at Cutpay was amazing. She made everything so easy. I would definitely recommend Cutpay.
I found Cut Pay to be very helpful and quick to reply to my question. Very efficient service.
Based on analysis of 3 reviews rated 1-2 stars for CutPay Merchant Services
“Fake photos on there Watsapp - totally unprofessional”
“Sadly,my experience with Cutpay is not good”
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CutPay Merchant Services provides payment processing solutions for businesses to accept credit card and electronic payments from customers. The company likely offers point-of-sale systems, online payment gateways, and related merchant account services to facilitate secure transaction processing. Their services typically help businesses streamline their payment operations and manage financial transactions efficiently.
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CutPay Merchant Services receives high praise from many customers for its exceptional service, particularly highlighting the support provided by staff members like Agata and Holly. Reviewers frequently commend the company's responsiveness and efficiency in resolving issues, with several noting that they feel well-supported throughout their interactions. However, a small number of customers express dissatisfaction, citing experiences of mis-selling and untrustworthy practices, particularly regarding merchant advances and account setups. Some also report ongoing technical issues with equipment and inadequate support. Despite these criticisms, the majority of feedback reflects a strong appreciation for CutPay's commitment to customer service and problem resolution. Overall, CutPay maintains a positive reputation among its users.
