Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.7	60	100%		● Low

4.7 / 5 overall

60 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Aug 2025.

Last 3 months: 4.7
12-month avg: 4.7
All-time: 4.7
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Trend	Reviews
Consumer Rights SolicitorsThis company	4.7 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	—	60
GRADE MOBILE	4.1 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	—	1,060
Mazuma Mobile	4.5 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	—	1,060
DigitalLicense	4.7 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	—	1,000
Dustin Home Danmark	4.0 out of 5 (good)	100 out of 100	3.7 out of 5 (good)	−1%	1,000

Bottom line: Consumer Rights Solicitors is #2 of 5 on overall rating in this group.

Reviews

60 reviews of Consumer Rights Solicitors. Filter by what matters to you.

4.7ⓘ

Customer reviews (60)

0 reviews in the last 12 months

Write a review

James Barlow

1 review

Aug 11, 2025

Featured

Let’s wait and find out

Spoke with Becky who guided me through how the system works. I have provided my ID and all I can now do is wait to how the claim progresses. I will update with the outcome when claim is complete

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GnT

1 review

Aug 8, 2025

Featured

No admin skills

Initially used their website form to give details for a car claim. I heard nothing for over a week. I then used their info email on their website and sent the info through again. Less than a week later I received a response to my email and then subsequently almost the same response to the form I'd filled in. I then received (twice) a contract to sign but other than my name, none of the information I had supplied them was in the contract. I decided not to pursue and told them twice in response to each email as clearly two people in their office were responding. Today I have received an update on "my case" due to the recent announcement in the news. I am furious! I told them I didn't wish to pursue because they cannot seem to be able to keep appropriate logs of their own admin or complete their own contracts with the customers details. Do not use this firm, find yourselves a company that can actually answer correctly and produce correct, informative contracts.

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JOHN CORLETTO

1 review

Aug 7, 2025

Featured

VILE VILE DODGY COMPANY NEVER EVER HAVE…

VILE VILE DODGY COMPANY NEVER EVER HAVE I APROACHED THESE CHANCERS YET THEY HAVE MY NAME AND MOBILE NUMBER PLAIN SCAMMERS I HAVE NEVER EVER SIGNED UP WITH THESE SCUMBAGS FOR A MOTOR FINANCE CLAIM AND THEY ARE NOW DEMANDING MY PERSONAL DETAILS REPORTING TO REGULATOR JOHN CORLETTO NO 1348870PEOPLE HAVE STATED BEFORE ON HERE DETAILS HAVE BEEN PASSED ON BY MY CLAIM GROUP WHO I ALSO NEVER INSTRUCTED

Report

Consumer Rights Solicitors FAQ

Quick answers to the questions people ask most.

What consumer electronics issues can your solicitors help with?

Our consumer rights solicitors handle faulty products, warranty disputes, refund claims, misleading advertising, and defective electronics including smartphones, laptops, TVs, and appliances. We assist with both in-store and online purchase disputes under consumer protection laws.

How much do your consumer rights legal services cost?

Many consumer rights cases are handled on a no-win, no-fee basis, meaning you only pay if we succeed. Initial consultations are typically free, and we'll provide a clear fee structure before proceeding with your case.

What are my rights if I bought a faulty electronic product?

Under consumer protection laws, you're entitled to a repair, replacement, or refund for faulty goods that don't match their description or aren't fit for purpose. You typically have up to 6 years to make a claim, though shorter periods may apply for certain remedies.

How long do I have to return a defective electronic item?

For faulty goods, you have up to 30 days for a full refund, and up to 6 months where the burden of proof is on the retailer. After 6 months, you may still have rights but will need to prove the fault existed at purchase.

All 10 questions →

Can you help with warranty disputes for electronics?

Yes, we assist with manufacturer and extended warranty disputes when companies refuse valid claims or impose unfair terms. We can challenge warranty exclusions and ensure you receive the coverage you paid for.

What should I do before contacting a consumer rights solicitor?

Keep all receipts, warranty documents, correspondence with the retailer/manufacturer, and evidence of the fault (photos, videos). Try resolving the issue directly with the seller first, as this strengthens your position if legal action becomes necessary.

Do you handle online purchase disputes for electronics?

Yes, we handle disputes for electronics purchased online, including issues with delivery, condition upon arrival, and returns. Online purchases have additional protections, including a 14-day cooling-off period for returns without reason.

Month	Average	Reviews
Jul 25	4.9	55
Aug 25	2.2	5

Consumer Rights Solicitors reviews & trust report

Consumer Rights Solicitors has a customer experience.

Best for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 56 positive reviews

How it compares

Reviews

Customer reviews (60)

Let’s wait and find out

No admin skills

VILE VILE DODGY COMPANY NEVER EVER HAVE…

Consumer Rights Solicitors FAQ

What consumer electronics issues can your solicitors help with?

How much do your consumer rights legal services cost?

What are my rights if I bought a faulty electronic product?

How long do I have to return a defective electronic item?

Can you help with warranty disputes for electronics?

What should I do before contacting a consumer rights solicitor?

Do you handle online purchase disputes for electronics?

Alternatives to Consumer Rights Solicitors

GRADE MOBILE

Mazuma Mobile

DigitalLicense

Dustin Home Danmark

Mobile Monster

Bitdefender

The CrowdTrust Experience⭐

How long does a consumer rights case typically take?

What evidence do I need for a consumer electronics claim?

Can you help if a retailer refuses to honor their return policy?

About Consumer Rights Solicitors

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