Consumer Rights Solicitors
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No admin skills
Initially used their website form to give details for a car claim. I heard nothing for over a week. I then used their info email on their website and sent the info through again. Less than a week later I received a response to my email and then subsequently almost the same response to the form I'd filled in. I then received (twice) a contract to sign but other than my name, none of the information I had supplied them was in the contract. I decided not to pursue and told them twice in response to each email as clearly two people in their office were responding. Today I have received an update on "my case" due to the recent announcement in the news. I am furious! I told them I didn't wish to pursue because they cannot seem to be able to keep appropriate logs of their own admin or complete their own contracts with the customers details. Do not use this firm, find yourselves a company that can actually answer correctly and produce correct, informative contracts.