Covers Timber & Builders Merchants Reviews

Sadly no email to say our order had arrived. Quality of timber poor with some large scuff and gouges

Order was simple to make. Waiting time was good. Could with a more accurate delivery time slot on day of delivery. Driver who delivered very friendly and helpful.

Had a few deliveries of Covers now, the price is always very competitive and I always seem to get Stuart the delivery driver who is always very helpful in putting the stuff exactly where I want it,

I ordered this item on Saturday but no one called me to say the order was ready. I called the branch on Tuesday morning to find out if it was ready. The guy I spoke to said the system had failed and apologised for the delay.

From the ease of the on-line ordering process to the excellent customer service from my telephone call to the driver who delivered. Will most certainly use again.

Damaged our drive repeatly when delivering to neighbours

Booked for a delivery of ballast and cement and delivery man was helpful and managed to get the stuff exactly where I wanted it (which was not easy). Great service and very friendly.

Helpful staff Never had any problem with. Always with pleasure

Hello, I ordered two jumbo bags from Covers, delivered two days later, Great customer service, experienced and nice helpful driver, efficient and quick, thanks Covers Gary Ennor

1st class service. Had exactly what I wanted. Ordered on a Saturday, for delivery on the Tuesday. Delivered on time when they said they would with a phone call confirming this on the Monday. Many thanks.

Great service.

After booking online, desk staff explained issue with website as cannot order materials per metre. Very helpful and efficient at sorting out my order.

the whole process was very straightforward.

Great delivery

Good stocks of decent, clean timber ... my 'go-to' store nowadays!

Very helpful, good products and materials, fair price, easy ot collect and load up.

Placed an order online on Sunday 23 Feb for 2 large fence panels and a gate. Money taken from my account and order confirmed which included a £20 delivery fee. The depot is only 1.7 miles away but I have no means of transportation for the fencing. After 48 hrs I still hadn’t received a delivery slot. I was hoping for a delivery during the week so I could paint and fit the gate and panels over the weekend. I chased up the order only to be told it had been missed on line and the delivery will not take place until next Monday 3/3/25 which is disappointing when planning little jobs around better weather. I’m grateful Covers dealt with the issue quickly once I brought it to their attention.

It was very easy to order and the delivery was great. We asked for the drop off round the back and your driver managed to deliver right outside the door. Very much appreciated.