Excellent place to do business
Excellent place to do business

Over a year ago
Credit services provided were fine. The only way to term Continental Credit services in the agreement that I signed was by US Mail which by itself is suspicious in this day and age. Continental Cred... See more
Over a year ago
Continental Credit is a Colorado based company. Not the same as "CONTINENTAL CREDIT CONTROL" based in California. Continental Credit is bad I've been paying ~$90 each month since Sept 2022 they prom... See more
Over a year ago
Give her five gold stars . She was very helpful.
Excellent place to do business
Credit services provided were fine. The only way to term Continental Credit services in the agreement that I signed was by US Mail which by itself is suspicious in this day and age. Continental Credit agrees that they received by written cancelation in January of 2023 but claims that during one of the calls they initiated to save the account I agreed to extend. Although they say the call was recorded they won't give it to me unless we go to Arbitration.
Continental Credit is a Colorado based company. Not the same as "CONTINENTAL CREDIT CONTROL" based in California. Continental Credit is bad I've been paying ~$90 each month since Sept 2022 they promise to erase my debts. Today Jul 05 2023 is the fourth time I've tried to cancel their service. They have done nothing to fix my account. In fact I was paying another service ½ as much, which was doing a great job accepting my payments to pay off two negative debts. Continental Credit told me that the other service is making my credit worse. Continental told me to cancel the other company and soon my debts will be erased with Continental Credit's services. That was back in Feburary and still nothing has changed. Transunion, Experian and Equifax have sent letters to me regarding a third party claiming to have permission to work on my credit reports, but that the third party is doing suspicious illegal stuff with my accounts. I'm not going to listen to Continental's lies anymore. They insist on talking to me on the phone, which is how they manipulate me to continue paying them. The website portal doesn't show anything of importance nor do they have a cancellation section. On the telephone is the only method they use in order to keep saying they have been doing great progress with my debts, but they never show any proof and it doesn't reflect on my credit reports. To make them stop taking my money I had to cancel my bank account and open a new one. I clearly feel this company is another scam and should be investigated and they should refund every single penny that I've paid them. THE FBI AND BBB SHOULD INVESTIGATE CONTINENTAL CREDIT AND SHUT THEM DOWN. I've recently seen 100's of complaints online about this business that is SCAMMING AMERICANS OUT OF THEIR MONEY.
Give her five gold stars . She was very helpful.
This company got a lot taken off my credit in time for me to purchase my first house.
Lexi was a great with CSR
Ashley was extremely helpful and answered all my questions. She put me at ease and made me feel valued as a customer and person. I appreciate her making this process easy.
Was very pleased with REAL results. I got into the program last month and they were able to take off over 4 items in a month. If you need a credit repair company I would HIGHLY RECOMMEND! Staff is very wonderful.
This is my first time using a company like this. I can say that every one that has been working on my case is and has been very helpful not to mention very personal. I do like that they have a number that you can call and actually speak with someone and it's not an answering service that takes you round and round before you get to actually speak with a person. Yes I would recommend continental credit to anyone in need of there services.
The people were very helpful and quick to get all my information and get everything done. I had my money in about 20 minutes. Very professional.
Mikel was patient & kind & clear on my questions.
Great experience and helpful to move up with my credit score
Very nice and helpful
customer service was great very friendly if you need a loan would recommend
Ashley was extremely helpful, polite, and listened and understood the problem very well. Excellent customer service all the way around!
I would like to give Kenyatta a HUGE Thank You for her great customer service skills and for her knowledge of the portal. She was able to answer every one of my questions with ease. Her personality was VERY delightful. I would recommend any and every one to contact her. I enjoyed my experience with her. Continue to SHINE Kenyatta. (Hopefully I spelled her name correctly LOLLL)
He was very helpful, explaining what was going on at this point and what was going to happen
The communication is awesome. Very friendly and helpful! I will definitely recommend to anyone I know in need!
Great customer service, and I am seeing excellent progress with my credit score.
When my wife and I Joined in 2020, they promised me my credit would fix within 12-18 months. Unfortunately, they won’t keep their word. They respond very fast when we call, and also have delightful talk, it's a trap, when you ask about anything, we will be fixed within a couple of months but this never happened. This company is fraudulent, and you can see your credit scores high on their credit report. But they are doing some tricky ways to show all these increases when you approach a bank for a loan, the real report will be completely different. Because these people doing fraud on your credit report and it shows a high score. For almost 30 months they loot $5050 but never fixed my actual issue. Please stay away from these frauds. They rip you, it's a real friend request. See my current score screenshot.
Based on analysis of 3 reviews rated 1-2 stars for Continental Credit
“Credit services provided were fine”
“Continental Credit agrees that they received by written cancelation in January of 2023 but claims that during one of...”
“I clearly feel this company is another scam and should be investigated and they should refund every single penny that...”
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Continental Credit is a credit repair company that specializes in helping individuals improve their credit scores through personalized advice and proven methods. The company offers a tailored credit repair process designed to address the unique needs of each client. With a focus on customer service, Continental Credit provides in-person support to guide clients through their credit repair journey, ensuring they understand the factors affecting their credit reports. Targeting consumers who may be facing challenges with inaccurate credit information, Continental Credit aims to educate and empower clients to take control of their credit health. The company's straightforward pricing model includes a first work fee and a monthly billing period, allowing clients the flexibility to cancel at any time. By addressing the common issue of erroneous information in credit reports, Continental Credit seeks to enhance the financial well-being of its clients.
Continental Credit receives overwhelmingly positive feedback from customers, highlighting the helpfulness and professionalism of its staff. Many reviewers express satisfaction with the credit repair services, noting significant improvements in their credit scores and the ease of the process. Specific employees, like Ashley and Lexi, are frequently praised for their exceptional customer service, making clients feel valued and supported. However, there are some critical comments regarding the cancellation process, with one reviewer expressing concern over the requirement to terminate services via US Mail, which feels outdated. Additionally, there is confusion among some consumers about the company's identity, as it is distinct from a similarly named entity in California.
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