ConnecTen Internet

4.816326530612245 out of 5 stars
4.8
Excellent245 reviews

TrustScore

4.8
4.816326530612245 out of 5 stars
Excellent
5 out of 5 stars
223
4 out of 5 stars
12
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
6
245 reviews in total

Review summary

ConnecTen Internet is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about expensive and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Support team has always answers!

Support team has always been there to help ( usually switching carriers as we travel). Highly recommend. Always prompt...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best router for rv travel

I've used the router for at least the last 6 months, it works very well. I'm super happy with the service. The customer ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I watched Nomadic Fanatic and saw this…

I watched Nomadic Fanatic and saw this outdoor device he was using I got it for myself. A Lil bigger than I thought but...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Tech support excellence

We've been in Mt Rainier mountains with fifth wheel. Starlink has been spotty due to trees. Connecten has been up and do...Read more

0
0
🔥 High engagement

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9 months ago
5 out of 5 stars

Very helpful

Very helpful. Stayed on the phone thru the entire installation process. Greatly recommended.

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9 months ago
5 out of 5 stars

Staying connected as full-time rv'ers

As full-time rv'ers we need reliable internet at a reasonable cost. We have traveled a good portion of the USA and ConnecTen has always come through for us. We do a lot of streaming, uploading, and most importantly video calls with the grandkids. We absolutely recommend ConnecTen. Their prices are reasonable and customer service is awesome. Erik & Jennifer Lost In Our Dream

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Scott Sweat
Scott Sweat
1 reviews
10 months ago
5 out of 5 stars

Haven’t had it long enough to give a…

Haven’t had it long enough to give a accurate review

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10 months ago
5 out of 5 stars

Fast service

Fast service. Easy setup and can travel with it. I should know I’m a truck driver. Plus the customer service is great 24/7 and Tyler breaks things done for you

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Steven P
Steven P
1 reviews
10 months ago
5 out of 5 stars

Outstanding service/product and customer support

Like most, I assume, I was initially a skeptic. I had gone through a number of "unlimited data" service providers, that made a living off the fine print. After having burned through a large sum of money on those services, and the technology (Peplink products) to maximize what I was receiving from those providers, i found myself frustrated at the lack of both performance and reliability. I reached out to Tyler, and peppered him with a litany of questions. Tyler was extremely patient, forthcoming and prompt with his responses, and even set me up with one of his engineers to go over some of the more technical/unusual questions. After several weeks of me going back/forth with Tyler (and team), i took a chance on them. The 5G/CAT20 router arrived within 2 days, and I was immediately able to successfully run performance tests in my house for several weeks, before installing it in my motorhome (connected to a Peplink 40G roof-mount antenna). I could not have hoped for a better outcome! I have been full-time RVing since early October '24, and have traveled throughout VA, IA, WV, TN and OH, with a good amount spent off the beaten path. My partner and I are avid (and daily) consumers of streaming content (can be as much as 4-5 hours/day, the bulk of which is HD/UHD!), and she keeps up with her kids/friends/siblings/Mom via regular (almost daily) video chat sessions. I'm a huge college football fan, and was able to stream every one of my team's games, and quite a number of others'....due to my DISH antenna being blocked (trees) so often. To date, we've had roughly a handful of freezes, all were self-corrected after a few moments. I have several motorhome systems/devices that rely upon connectivity, and their logged outages tend to align with what we've noticed. To date, we only had two incidents where the service provider in use had been experiencing significant performance issues (outages/disruptions), prompting me to reach out to ConnecTen for assistance. The customer experience I had during both events was superb! Quick response via the web chat, and with a real person.....a technically competent person! They just ran a few tests, and bounced me to a more reliable service provider where I was located. Bottom line, I'm thoroughly impressed. I'm still paying for two other data hot spots, one a portable/mobile (AT&T), the other is the T-Mobile Home Internet service (supposedly they're about to enforce the locality anchor on it). I'm going to be terminating both at the end of the month, as they are not being used for anything other than back-up/redundancy....a measure my "brain" needed due to my experiences. I have recommended ConnecTen to close friends and family, and am doing so here......I cannot fathom someone having a bad experience, other than perhaps something that is outside of ConnecTen's control. An outstanding product, and an outstanding staff led by Tyler!

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Dave Albaugh
Dave Albaugh
1 reviews
10 months ago
5 out of 5 stars

ConnectTen is my favorite ISP…

ConnectTen is my favorite ISP at my rural home. The connection is strong, the router very reliable and Tyler is a true pleasure to work with.

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Mike
Mike
1 reviews
10 months ago
5 out of 5 stars

ConnecTen is a honest company that has…

ConnecTen is a honest company that has best service I have ever experienced their product works very good even if you don't have the best signal, if you experience any issues you make one call and they have the issue fixed in minutes. We have used them for seven months now and are very happy we found them I do recommend their services just call and ask for Tyler he will get you set up in no time.

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10 months ago
5 out of 5 stars

Excellent customer service

Excellent customer service and the equipment always works! We have traveled from East coast to West coast. And last fall we traveled to a remote area in Canada 100mi North of Toronto and always had service. We sent ConnecTen a chat msg from their website to let them know we would be crossing into Canada in about an hour. They responded immediately and told us is was taken care of and to have a good trip. We never lost service. My wife uses her computer as we travel and she always had service.

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Anniyah Daly
Anniyah Daly
1 reviews
10 months ago
5 out of 5 stars

I've had this service for a few months…

I've had this service for a few months now, and it's been doing pretty well. It works great in areas with a strong signal, but the speeds can be a bit slower in lower signal areas. I’d recommend using a signal booster or an external antenna for better performance. Overall, I’m happy with it!

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Shayyyy ..
Shayyyy ..
1 reviews
10 months ago
5 out of 5 stars

I used to have an internet that only…

I used to have an internet that only worked once a month—right after the data reset. I got tired of the frustration, so a friend gave me Mr. Tyler's number. I sent him a text, and he called me back right away to explain how Connecten Internet works. I decided to give it a try, and it's been the best internet I've had since moving out of town. I've been using it for over two years now, and the only reason I'm switching is because fiber internet finally became available in my area. Anytime I had an issue, all I had to do was send a message, and they got me back online within minutes. I stand by Connecten Internet and Mr. Tyler 100%—they're the best company I've ever dealt with.

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Mindy Irwin
Mindy Irwin
1 reviews
10 months ago
5 out of 5 stars

Great value! Highly recommend!!

I've been using Connectec Internet for a while now, and I have to say, their service is outstanding. The connection is fast, reliable, and perfect for everything from streaming to working from home. What really sets them apart is their customer service—Tyler is very responsive, friendly, and always willing to go the extra mile to resolve any issues. Whether you're a heavy internet user or just need a stable connection for everyday tasks, Connectec Internet delivers great value for the price. Highly recommend!

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Meera Gunness
Meera Gunness
1 reviews
10 months ago
5 out of 5 stars

I received the router a few months ago

I received the router a few months ago, and while there were a few issues to sort out at first, Tyler and his team did an excellent job getting me up and running. The service has been very reliable overall. It’s not the best in areas with poor cell reception, but once I got a booster, everything improved significantly. I highly recommend getting a booster if you’re in a low-signal area!

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Aron
Aron
1 reviews
11 months ago
5 out of 5 stars

Living in a rural area

Living in a rural area, I’ve always struggled with slow internet. After getting a 4G router and adding a signal booster, my speeds have improved significantly. Now I can make video calls and stream in HD without buffering. I never thought internet like this was possible where I live. Plus, the trial period makes it risk-free to see if it works for you!

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Ruslan Yan
Ruslan Yan
1 reviews
11 months ago
5 out of 5 stars

My internet was barely usable due to…

My internet was barely usable due to poor signal strength, and I didn’t think anything could fix it. Then I tried a 4G router with a signal booster, and the results were amazing! My download speeds increased drastically, and I can finally play online games and watch Netflix without frustration. The trial period gave me the confidence to try it, and I’m so glad I did.

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11 months ago
5 out of 5 stars

I live in a remote area where internet…

I live in a remote area where internet speeds are usually terrible, and I was skeptical anything could improve it. After trying a 4G router, I wasn’t impressed until I added a signal booster. The difference was night and day! My speeds are now consistent, and I can stream movies and work from home without interruptions. The best part? They offer a 2-week trial, so you have nothing to lose. Highly recommend it!

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Chris Wolf
Chris Wolf
1 reviews
11 months ago
5 out of 5 stars

Great experience

Tyler and the team have been awesome. Great communication and support.

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Vikki
Vikki
1 reviews
11 months ago
5 out of 5 stars

Having reliable internet like Connecten…

Having reliable internet like Connecten is a game-changer, especially when you’re on the move!

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Ron
Ron
1 reviews
11 months ago
2 out of 5 stars

I signed up for Connecten in order to…

I signed up for Connecten in order to see if it would work as a replacement for my current internet service. The speed was not the best, especially the upload speed. I have a hotspot with TMobile that is much faster and less expensive. After trying the service for a while, I decided it would not work for me. Instead of letting me cancel online, Connecten required me to speak with a customer rep. Then, once I cancelled the service, I find out that the $199 modem fee is not a deposit but a rental fee. So I paid $199 for using their modem for a month. I will not consider this company again since the service was slow compared to other options and since the fee for the modem is non-refundable.

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Irina Forkosh
Irina Forkosh
1 reviews
11 months ago
5 out of 5 stars

ConnecTen has been a game-changer for…

ConnecTen has been a game-changer for me! I love how I can switch between carriers whenever I want, without paying them directly. One simple bill to ConnecTen covers it all, and I get the best coverage wherever I go. Highly recommend it.

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11 months ago
5 out of 5 stars

ConnecTen is the best service I’ve…

ConnecTen is the best service I’ve found! I can switch to any carrier at any time without paying extra, and I only have to deal with one bill. It’s easy, affordable, and perfect for staying connected wherever I go.

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