ConnecTen Internet

4.816326530612245 out of 5 stars
4.8
Excellent245 reviews

TrustScore

4.8
4.816326530612245 out of 5 stars
Excellent
5 out of 5 stars
223
4 out of 5 stars
12
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
6
245 reviews in total

Review summary

ConnecTen Internet is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about expensive and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Support team has always answers!

Support team has always been there to help ( usually switching carriers as we travel). Highly recommend. Always prompt...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best router for rv travel

I've used the router for at least the last 6 months, it works very well. I'm super happy with the service. The customer ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I watched Nomadic Fanatic and saw this…

I watched Nomadic Fanatic and saw this outdoor device he was using I got it for myself. A Lil bigger than I thought but...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Tech support excellence

We've been in Mt Rainier mountains with fifth wheel. Starlink has been spotty due to trees. Connecten has been up and do...Read more

0
0
🔥 High engagement

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Filter by rating:
John Kaercher
John Kaercher
1 reviews
6 months ago
5 out of 5 stars

Very easy to use

Very easy to use, customer service is great. Perfect internet.

Helpful?
Sheri Hays
Sheri Hays
1 reviews
6 months ago
5 out of 5 stars

Service improvement

Tyler called me and let me know that if I wasn't get great serviceto get into the online chat and let them know. I was not aware of that. So great job Tyler.

Helpful?
Betty
Betty
1 reviews
6 months ago
5 out of 5 stars

I have had Connecten Internet service…

I have had Connecten Internet service almost a year now and once I had to contact customer service to have them change the carrier on their side and the internet was working again. This last time I had issue with only a few devices were connecting to router and working slowly and the issue was a few of the antennas were loose they sent me a whole new set and asked me to replace all of them and in 3 days I was up and running again and all my devices connected and had good internet speed.

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6 months ago
5 out of 5 stars

Having a good Representative Like Tyler…

Having a good Representative Like Tyler who checks up on you and if you need a replacement he's there. I travel a lot so connect Ten works with my life style. And the chat option is great you guys work well with your clients.

Helpful?
6 months ago
5 out of 5 stars

I have this unit for a few months now…

I have this unit for a few months now and it performs MUCH better then my Verizon Hotspot. I'm waiting for them to come out with the app so I can switch carriers myself!! A+++++

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Off Grid Life
Off Grid Life
1 reviews
6 months ago
5 out of 5 stars

Customer service has totally surpassed…

Customer service has totally surpassed the previous provider I had. Service has been great.

Helpful?
Michael Hogg
Michael Hogg
1 reviews
6 months ago
5 out of 5 stars

They were able to help me with my…upgrade

They were able to help me with my upgrade and everything went perfectly. I'm always happy after I get through talking or texting with anyone from this company. They all seem to know how to take care of every issue that comes up. I am very pleased

Helpful?
Jack McAdory
Jack McAdory
1 reviews
6 months ago
5 out of 5 stars

Awesome service

Awesome service. We are about to be on the road and we will see how things go will on the road!!! Is there a usb cord for the modem? Jack 410 533-9657

Helpful?
6 months ago
5 out of 5 stars

I tried Nomad

I tried Nomad. Crooks I tried HugesNet. Crooks What a relief to finaly be on board with a company that does what it says and says what it does... Tyler was cool. I appreciated his patience as it took a few phone calls and questions to get it done... would recommend to ALLLL

Helpful?
Brand o kush
Brand o kush
1 reviews
6 months ago
5 out of 5 stars

ConnecTen was right for me !!

Been a customer of ConnecTen for a couple months now. I live in Alaska where some services aren’t available or the service is spotty. So far I’ve had no issue with the service nor have any complaints. Competitive pricing for what they offer. I had the pleasure of working with Tyler as my representative. I told him what I needed and he hooked me up with what was necessary for me to be happy with my purchase and didn’t try to over sell. Also provided me with a direct line to contact him so no annoying automated phone calls to get some customer service. So far 10/10

Helpful?
Peg Bonaccio
Peg Bonaccio
1 reviews
6 months ago
5 out of 5 stars

Great internet service

The internet service on our trip has been great so far. Literally plugged in the router and got connected with good speeds. I don’t write many reviews, but this one is well deserved. I would recommend to others who travel or who need a better connection.

Helpful?
Vernon
Vernon
1 reviews
7 months ago
5 out of 5 stars

Good Review

As usual, the tech knew what he was doing and the problem resolved in a matter of about 30 minutes or less.

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Terry Heady
Terry Heady
1 reviews
7 months ago
5 out of 5 stars

Great service

Great service, great customer service! Sitting in Cullman Alabama with a download of 46 and upload in the teens. While some people in the park are out moving their Star link or dish around looking for the perfect spot, we just pulled in and plug in. DONE

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7 months ago
5 out of 5 stars

Internet has been great

Internet has been great. Good fast speeds without any problems to speak of.

Helpful?
Deb Drysdale
Deb Drysdale
1 reviews
7 months ago
5 out of 5 stars

So quick

So quick, so efficient, so grateful.

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F Barbosa
F Barbosa
1 reviews
7 months ago
5 out of 5 stars

Always Connected

Finally found a solution for internet connection while traveling with my RV. Customer service has been great and Tyler has always taken immediate action to answer or resolve any of my concerns.

Helpful?
BONNIE WARD
BONNIE WARD
1 reviews
7 months ago
5 out of 5 stars

Great service and wonderful helpful…

Great service and wonderful helpful customer support. We put the system on hold last December and started it up again last week, no issues at all. Thanks Tyler and staff for a great experience.

Helpful?
7 months ago
5 out of 5 stars

Just got their new portable router

Just got their new portable router It works great in my knapsack Pretty cool technology and great customer service

Helpful?
7 months ago
5 out of 5 stars

We love connecten Internet

We love connecten Internet. We travel frequently in our RV and connectivity is very important. When we have arrived to places that have sparse LTE service, the response from Connecten to switch my service provider has always been efficient, and they always find a way to get me connected.

Helpful?
Jimmie
Jimmie
1 reviews
7 months ago
5 out of 5 stars

best by far

If you need internet service and are full timing in an Rv or just want service on that weekend trip this is the company to have. I have traveled 38 states and have had service in each one. I broke an entena off the router and I just messaged them and they sent me a replacement right a way. There service is top notch and there prices are competitive.

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